Viking Freestanding Range Recall 2014

Quick Facts#

What Is the Risk?#

Improper factory sealing of gas connections at the cooktop burner valve assembly can allow gas to leak when burners are in use. Viking received 18 reports of gas odor during cooking.

This is a critical safety hazard. If your Viking oven/range is affected, take immediate action as described below. Do not delay — gas leaks can lead to explosion, fire, or carbon monoxide exposure. CPSC recall remedies are always free — there is no reason to postpone.

Affected Model Numbers#

The following Viking model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:

Important: This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Viking directly or on the CPSC recall notice.

Official Remedy#

Free in-home repair by a Viking-authorized gas-certified technician to reseal all cooktop burner valve connections with proper sealant and torque specifications.

Key points about the recall remedy process:

• The repair, replacement, or refund is completely free — you pay nothing for parts or labor.
• You do not need the original receipt for CPSC recalls. The model and serial number are sufficient to verify eligibility.
• The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.
• CPSC recalls never expire. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.
• If the manufacturer does not respond within 30 days, file a complaint at SaferProducts.gov or call CPSC at 1-800-638-2772.

What to Do Right Now#

If your Viking oven/range model number matches the list above, take these steps immediately:

1. Check if your Viking range model starts with RVGR or RVDR
2. Conduct a soap-bubble test on visible gas connections while burners are on low
3. Contact Viking at 1-888-845-4641 for the free recall repair
4. Do not use the range if you detect any gas odor when burners are off

Gas Leak Safety in the Home#

Natural gas leaks from appliances are among the most dangerous household hazards because natural gas is explosive at concentrations between 5% and 15% in air. A slow leak from a defective gas valve or connection can accumulate to explosive levels in enclosed spaces — such as the cabinet area behind a gas range or the utility closet around a gas dryer. The odorant (mercaptan) added to natural gas provides the characteristic rotten-egg smell as a warning, but this odor can fade in long-duration leaks or in poorly ventilated spaces.

For [Sacramento](/sacramento/sacramento)-area homeowners, PG&E provides free gas leak detection and emergency response at 1-800-743-5000, available 24 hours a day. If you smell gas from your Viking oven/range, whether or not it is related to this recall, evacuate the home without operating light switches or electrical devices, and call PG&E from outside. Never attempt to locate or repair a gas connection yourself unless you hold a California C-36 plumbing license or C-20 HVAC license.

---

Heading into the holiday cooking season, it is worth confirming your Viking range is not subject to this recall before the oven and burners see heavy use.

Worried about your oven/range? Our certified technicians can inspect your Viking oven/range, verify recall status, and ensure safe operation. Book a safety inspection at /book.