Customer Reviews

Sub-Zero 36-inch built-in with a noisy compressor. Compressor mounts were worn causing vibration. Mounts replaced and compressor serviced for $295. Fridge is quiet and cooling perfectly. Sub-Zero expertise is rare and valuable.

Our Samsung dishwasher was leaking from the bottom. The technician found a loose hose clamp on the circulation pump. It was a simple fix for $120 — I really appreciated the honesty since they could have sold me a new pump. The dishwasher has been leak-free since. Trustworthy company.

Arthur was amazing — diagnosed our Samsung fridge in 10 minutes flat. Bad evaporator fan motor. Had the part, swapped it out, done in under an hour. Couldn't ask for better service.

Frigidaire dishwasher wouldn't start — the door latch wasn't engaging properly. The tech replaced the latch assembly and the door switch. Both parts were under $40 total, and with labor the bill was $155. Quick fix for a problem that was driving me crazy. Dishes are getting clean again!

Our KitchenAid dishwasher started making a grinding noise mid-cycle. Turned out a small piece of glass was caught in the wash pump. The tech disassembled it, removed the glass, and checked for damage. No parts needed — just labor at $130. Honest technician who could have charged for a pump replacement.

Our LG dryer wasn't heating at all. Arthur found a blown thermal fuse and replaced it quickly. He also checked the vent line and showed us lint buildup that was the root cause. Excellent work.

Maytag fridge was running nonstop and our electric bill spiked. The condenser coils were covered in dust and pet hair. Tech cleaned the coils, replaced a worn door gasket, and the fridge now cycles normally. $155 for the service but we're already saving that on our power bill. Wish we'd called sooner.

Our Bosch counter-depth refrigerator was running warm. The evaporator fan had seized. The tech replaced it and also cleaned the condenser coils which were dusty. Temperature dropped back to 37°F within a few hours. $245 and peace of mind. Very impressed with the professionalism.

Samsung fridge making loud humming noise. Condenser fan motor was failing. Replaced in 25 minutes for $165. The fridge is silent now. Fast and efficient service.

Bosch dishwasher wasn't draining. Arthur replaced the drain pump and tested it thoroughly. Very professional, showed up exactly when he said he would. Great price too.

Two burners on our GE gas cooktop stopped igniting. The tech found corroded igniter electrodes and replaced the spark module. All four burners now light instantly. He also cleaned the burner ports while he was at it. $195 for the repair and everything was spotless when he left.

Bosch condensation dryer showing error E18. Heat exchanger clogged with lint. Deep-cleaned for $145. Dryer works but tech mentioned these need quarterly cleaning. Useful advice.

Sarah was fantastic. She figured out the drain pump issue on my KitchenAid in minutes and had it replaced within the hour. Super friendly and very thorough. Highly recommend.

KitchenAid built-in refrigerator was forming puddles underneath. Clogged defrost drain was sending water out the bottom instead of into the drain pan. The tech cleared the drain, added a drain heater clip to prevent recurrence, and cleaned the drain pan. $175 for a fix that eliminated a really annoying problem.

Whirlpool washer was leaking everywhere. Arthur found a cracked tub seal and replaced it same day. No more leaks. He was friendly, on time, and cleaned up perfectly. Five stars.

Our GE washer was filling with water but wouldn't agitate or spin. The motor coupling had broken — a common issue the tech said. He had the part on hand and fixed it in about 40 minutes. $175 total. Very knowledgeable and explained how to avoid overloading which causes this problem.

Mike was excellent. Our LG fridge had a compressor relay failure and he had the replacement part on his truck. Fixed in under an hour. Very fair price and friendly service.

Our Bosch compact washer (apartment-sized) was showing an error and wouldn't drain. The tech was one of the few who works on these European-style units. Found a coin and a hair clip jammed in the drain pump. $145 for the visit and we got a lesson on checking pockets! Very knowledgeable about Bosch.

Our LG French door refrigerator stopped cooling overnight. With a fridge full of food, we needed emergency service. The tech came same-day, diagnosed a failed compressor relay, and had it running in under an hour. He also told us about LG's compressor warranty which covered the part. Outstanding service.

Arthur was great — showed up on time, diagnosed the compressor issue quickly, and had it fixed within the hour. Fridge is running cold again. Very professional.

Bosch washer not completing the rinse cycle. Control board glitch. Tech performed a reset sequence and updated the firmware. $120 — no parts needed. Machine runs all cycles perfectly.

KitchenAid oven wouldn't reach temperature. Arthur replaced the igniter in about 40 minutes and it heats perfectly now. He explained exactly what went wrong and why. Would absolutely call again.

The convection fan in my KitchenAid wall oven was making a horrible rattling noise. Tech replaced the fan motor and blade assembly in about an hour. The oven bakes evenly again and is completely quiet. $275 for the repair on a $3,000 oven. Money well saved!

KitchenAid front-loader with a musty smell. The tech deep-cleaned the drum, replaced the door gasket, and ran a sanitize cycle. $265 and the smell is completely gone. Very thorough.

Our Sub-Zero was leaking badly. Sarah diagnosed a clogged defrost drain and a worn door gasket. Fixed both in one visit. Expensive fridge, so glad we found someone who knows what they're doing.

The ice maker in our Whirlpool side-by-side stopped producing ice. The tech replaced the water inlet valve and tested the entire water line. Ice was ready within 4 hours. He was upfront about the cost ($210) and explained exactly what was wrong. No upselling, just honest work.

Fast and efficient service. Arthur replaced the drain pump on my LG washer and it works like new. He even cleaned up after himself. Would definitely recommend.

GE fridge was warm and making clicking noises. Arthur diagnosed a failing compressor start relay. Quick replacement, fridge was cold again within hours. Fair price and honest assessment.

The oven door on our Samsung range got stuck after running the self-clean cycle. The technician replaced the door lock assembly and also checked the thermal fuse as a precaution. He was courteous, wore shoe covers, and cleaned up after himself. $225 for the repair and a 90-day warranty.

Our Bosch compact dryer (ventless condenser type) wasn't drying clothes completely. The condenser unit needed thorough cleaning and the moisture sensor was recalibrated. $175 for the service. The tech knew the European brands inside and out — hard to find that expertise. Dryer works like new now.

Bosch wall oven door not closing properly. Hinge springs were worn. Both hinges replaced for $225. Door seals tightly and the oven maintains temp. Excellent work on a tricky repair.

Samsung dryer was tumbling but no heat. Arthur tested components methodically and found a bad heating element. Replaced it and the dryer works like new. Very impressed with his professionalism.

LG dryer was shutting off after 5 minutes every time. The technician found a clogged vent causing the thermal fuse to trip. He cleaned the vent, replaced the fuse, and checked the exhaust line all the way to the outside wall. $195 and the dryer runs full cycles again. Thorough and professional.

Whirlpool dishwasher door spring broke — door would slam open. Both springs and cables replaced for $155. Door opens smoothly now. Quick fix that made a daily annoyance disappear.

Sarah replaced the thermal fuse and belt on my Samsung dryer. She was quick, clean, and the price was exactly what was quoted. Dryer runs perfectly now. Great experience overall.

Our GE gas oven wouldn't heat at all right before a dinner party. Called at 9am and the tech was here by noon. Turned out to be the igniter — he replaced it in 45 minutes and the oven was baking perfectly. Saved our evening! Cost was $195 total.

Good repair work on my Bosch dishwasher. Arthur fixed the issue but had to come back a second time because the first part he ordered was wrong. Still got it done though.

Our 20-year-old Sub-Zero had a warm refrigerator section. The tech was clearly experienced with Sub-Zero — he diagnosed a failing evaporator fan and weak door gaskets. Replaced both, cleaned the condenser, and the unit is performing like new. $520 for a repair on a unit worth $15K+ to replace. No-brainer.

GE dishwasher was leaving dishes dirty. Arthur found the spray arm was clogged and the water inlet valve was partially blocked. Cleaned and replaced parts — dishes come out spotless now. Great job.

Our built-in KitchenAid microwave stopped heating. The technician diagnosed a failed magnetron and replaced it without removing the unit from the cabinet. Saved us from having to buy a new built-in ($800+). Repair was $280 and done in about an hour. Highly recommend.

Mike fixed the squeaking noise in my Kenmore dryer — worn drum rollers. The repair itself was good, but the scheduling was a little tricky. Had to wait 3 days for the appointment.

LG dishwasher kept flashing the OE drain error. The tech found that the drain hose was kinked behind the unit and the filter was completely clogged with food particles. Cleaned everything, repositioned the hose, and showed me how to maintain the filter monthly. Only charged $110 since no parts were needed.

Whirlpool fridge compressor running non-stop. Dirty condenser coils were the culprit. Thorough cleaning for $95 service fee. Compressor now cycles normally and energy bill dropped.

Sarah fixed my GE oven — replaced the bake element. Good work and fair price. She was a bit rushed and didn't fully explain what she did, but the oven heats evenly now so I'm satisfied.

Frigidaire dishwasher leaving white film on glasses. Water inlet valve flow was restricted. Valve replaced for $145 and tested through a full cycle. Glasses come out crystal clear.

The technician arrived within 2 hours of my call and diagnosed the issue immediately — a faulty defrost timer causing ice buildup. He had the part on his truck and fixed it in under an hour. My fridge has been running perfectly for 3 months now. Very reasonable price at $275.

Arthur repaired my dryer — heating element replacement. Solid work, reasonable price. Only small issue was he showed up about 40 minutes late. Otherwise no complaints.

Our over-the-range GE microwave stopped heating completely. The tech replaced the diode and tested the magnetron to make sure it was still good. $155 for the repair versus $500+ for a new one installed. He was in and out in 45 minutes. Will definitely call again if needed.

Maytag top-loader wouldn't spin. Arthur replaced the lid switch assembly and the motor coupling. Both parts on his truck. Machine spins perfectly again. Saved us from buying a new washer.

GE upright freezer was running but not getting below 25°F. The evaporator fan motor was failing. Tech replaced it and also checked the defrost system which was still working fine. $210 total and the freezer is back to 0°F. Saved about $800 in frozen food that would have spoiled. Worth every penny.