Warranty Policy (Technician‑Only Warranty)

Last Updated: January 31, 2026

This Warranty Policy describes how warranty-related information may be displayed and routed on the EasyBear Platform. EasyBear, Inc. does not directly perform repairs and is not the warrantor. The Technician (merchant of record) is the sole warrantor for any warranty or guarantee offered in connection with Services.

This Policy does not create obligations by EasyBear. It is provided for transparency and to reduce misunderstandings.

1. Who Provides the Warranty

Any warranty, guarantee, promise, or commitment (including a “90‑day warranty”) is offered only by the Technician who performed the Services (the "Warrantor"). EasyBear does not provide, sponsor, insure, or underwrite warranties and does not promise any result.

2. Typical “90‑Day” Warranty Scope (Example Only)

If a Technician offers a “90‑day warranty,” it typically applies only to:

  • the same problem/issue addressed in the original Service; and
  • workmanship related to the original Service.

This section is an example only. The actual warranty terms are set by the Technician and may vary. Parts may have separate manufacturer warranties.

3. Common Exclusions (Example Only)

A Technician warranty typically does not cover:

  • new/different issues unrelated to the original Service;
  • misuse, abuse, negligence, accidents, improper operation, power surges, water damage, pest damage, or acts of God;
  • pre‑existing conditions, undisclosed hazards, or code violations;
  • modifications or repairs by third parties after the Service; or
  • normal wear and tear.

4. Requesting Warranty Service (Platform Tools)

Customers may submit warranty requests through the Platform as a convenience. EasyBear may, in its sole discretion:

  • forward the request to the Technician;
  • facilitate scheduling and communications; and/or
  • facilitate payment adjustments (refunds/credits) on the Technician’s behalf where authorized.

EasyBear has no obligation to ensure warranty performance, provide a remedy, or guarantee any timeline.

5. Technician Responsibilities

If you are a Technician, you agree that:

  • you are solely responsible for your warranties and warranty performance;
  • you must respond to reasonable warranty communications and provide records requested for dispute handling; and
  • you authorize EasyBear to take discretionary Platform actions and payment actions (as described in Provider Terms) related to warranty claims.

6. No Warranty by EasyBear; Disclaimer

THE PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE.” EASYBEAR DISCLAIMS ALL WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW.

7. Contact

EasyBear, Inc. (a Delaware corporation) Email: support@easybear-appliancerepair.com Legal: legal@easybear-appliancerepair.com Privacy: privacy@easybear-appliancerepair.com Provider Support: providers@easybear-appliancerepair.com DMCA: dmca@easybear-appliancerepair.com Address: 8 The Green #24381, Dover, DE 19901

Warranty Policy - EasyBear Appliance Repair