GE Cafe & Profile Wall Oven Recall 2021

Affected Models & Recall Facts#

The following GE model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:

Important: This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with GE directly or on the CPSC recall notice.

What Is the Risk?#

During the self-clean cycle (which operates at approximately 900 degrees F), excessive heat can transfer through the oven cavity to the wiring harness in the rear wall, potentially causing insulation damage and fire. GE received 15 reports of excessive heat and 3 reports of wiring damage.

This is a critical safety hazard. If your GE oven/range is affected, take immediate action as described below. Do not delay — fire-related hazards can cause property damage, injury, or loss of life. CPSC recall remedies are always free — there is no reason to postpone.

What to Do Right Now#

If your GE oven/range model number matches the list above, take these steps immediately:

1. Stop using the self-clean function immediately until the recall repair is completed
2. Normal baking and broiling modes are not affected and can be used safely
3. Contact GE at 1-800-432-2737 or register at geappliances.com/ge/recall
4. Check the rear of the oven (accessible from the cabinet space behind) for any discoloration or heat damage

How to Get the Free Recall Repair#

Free in-home repair to install a heat shield between the oven cavity and the rear wiring compartment, and to update the self-clean cycle temperature profile. Repair takes approximately 60-90 minutes.

Key points about the recall remedy process:

• The repair, replacement, or refund is completely free — you pay nothing for parts or labor.
• You do not need the original receipt for CPSC recalls. The model and serial number are sufficient to verify eligibility.
• The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.
• CPSC recalls never expire. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.
• If the manufacturer does not respond within 30 days, file a complaint at SaferProducts.gov or call CPSC at 1-800-638-2772.

Frequently Asked Questions#

Can I still use my GE Cafe wall oven for normal cooking?#

Yes. The recall specifically affects the self-clean cycle, which operates at approximately 900 degrees F — far higher than normal baking (300-500 degrees F). Normal cooking modes are safe to use while waiting for the recall repair. Do not use the self-clean function.

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Worried about your oven/range? Our certified technicians can inspect your GE oven/range, verify recall status, and ensure safe operation. Book a safety inspection at /book.