Samsung Refrigerator Ice Maker Class Action

<h2>Quick Facts</h2> <table> <tbody> <tr><td><strong>Brand</strong></td><td>Samsung</td></tr> <tr><td><strong>Appliance</strong></td><td>Refrigerator</td></tr> <tr><td><strong>Year</strong></td><td>2023</td></tr> <tr><td><strong>Type</strong></td><td>Class Action Lawsuit</td></tr> <tr><td><strong>Units Affected</strong></td><td>Millions of Samsung French door refrigerators manufactured 2014-2020</td></tr> <tr><td><strong>Severity</strong></td><td>Moderate — Take Action Soon</td></tr> </tbody> </table> <h2>What Is the Risk?</h2> <p><strong>Quick answer:</strong> <a href="https://www.samsung.com/us/support/troubleshooting/" rel="nofollow noopener" target="_blank">Samsung refrigerator</a> <a href="https://www.cpsc.gov/Recalls" rel="nofollow noopener" target="_blank">recall</a> due to a safety hazard. Free repair available. Check your model number below.</p> <p>The ice maker assembly freezes over internally, causing water to leak inside the refrigerator, ice buildup in the ice chute, and eventual failure to produce ice. Not a safety hazard per se but causes significant property damage from water leaks and food spoilage.</p> <p>While this issue may not require you to stop using the appliance immediately, you should register for the free remedy promptly to prevent the defect from worsening or causing secondary damage.</p> <h2>Affected Model Numbers</h2> <p>The following Samsung model numbers are included in this class action. Check your model number on the rating plate and compare it against this list:</p> <table> <thead><tr><th colspan="4">Affected Models</th></tr></thead> <tbody> <tr><td><code>RF22K9381SR</code></td><td><code>RF22KREDBSR</code></td><td><code>RF22M9581SR</code></td><td><code>RF22N9781SR</code></td></tr> <tr><td><code>RF23HCEDBSR</code></td><td><code>RF23J9011SR</code></td><td><code>RF23M8070SR</code></td><td><code>RF23M8090SG</code></td></tr> <tr><td><code>RF24FSEDBSR</code></td><td><code>RF24J9960S4</code></td><td><code>RF25HMEDBSR</code></td><td><code>RF261BEAESR</code></td></tr> <tr><td><code>RF263BEAESR</code></td><td><code>RF263TEAESR</code></td><td><code>RF265BEAESR</code></td><td><code>RF267AERS</code></td></tr> <tr><td><code>RF28HDEDBSR</code></td><td><code>RF28HFEDBSR</code></td><td><code>RF28HMEDBSR</code></td><td><code>RF28JBEDBSG</code></td></tr> <tr><td><code>RF28K9070SR</code></td><td><code>RF28K9380SR</code></td><td><code>RF28M9580SR</code></td><td><code>RF28N9780SR</code></td></tr> <tr><td><code>RF28R7201SR</code></td><td><code>RF28R7351SR</code></td><td><code>RF28T5001SR</code></td><td><code>RF29A9071SR</code></td></tr> </tbody> </table> <p><strong>Important:</strong> This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Samsung directly or on the CPSC recall notice.</p> <h2>What to Do Right Now</h2> <p>If your Samsung refrigerator model number matches the list above, take these steps immediately:</p> <ol> <li>Check if your Samsung French door refrigerator model number starts with RF22, RF23, RF24, RF25, RF26, RF28, or RF29</li> <li>Verify your manufacture date is between 2014 and 2020 — check the serial number (the first four digits encode month and year)</li> <li>Visit the class action settlement website to file a claim with your model and serial number</li> <li>If your ice maker is currently frozen over, perform the manual defrost: turn off the refrigerator for 24 hours with doors open</li> <li>Consider having the ice maker assembly replaced with the updated revision B part (DA97-15217D) — this is the permanent fix</li> <li>Document all instances of ice maker failure with dated photos for your class action claim</li> <li>Keep receipts for any out-of-pocket repairs — these may be reimbursable under the settlement</li> </ol> <h2>How to Get the Settlement Remedy</h2> <p>Class action settlement provides: (1) cash payment of for eligible owners, (2) extended warranty on ice maker components, (3) free repair for ice maker assembly during settlement period. Samsung also released updated ice maker parts (DA97-15217D revision B) that address the design flaw.</p> <p>Key points about the class action settlement:</p> <ul> <li>Class action settlements have <strong>filing deadlines</strong> — check the settlement website for the current deadline.</li> <li>You may be eligible for cash payment, extended warranty, free repair, or a combination of remedies.</li> <li>Document all related expenses (repair receipts, food spoilage, property damage) for your claim.</li> <li>You do not need to hire an attorney — the settlement attorneys represent the class and are paid from the settlement fund.</li> <li>If you previously paid for a repair covered by the settlement, you may be eligible for reimbursement.</li> </ul> <h2>Water Damage Prevention and Response</h2> <p>Appliance water leaks are the second most common source of residential water damage claims, after weather events. A single burst [washing machine](/blog/repair-or-replace-washer) hose can release over 500 gallons of water per hour at full line pressure. Even the slow leaks described in this recall can cause thousands of dollars in damage to flooring, subfloor, cabinetry, and drywall if left undetected. Water migrates beneath flooring materials invisibly, and in [Sacramento](/sacramento/sacramento)'s warm climate, mold colonization can begin within 24 to 48 hours of initial exposure.</p> <p>To protect against water damage from any appliance — not just those affected by this recall — install water leak sensors ( each with Wi-Fi alerts) behind washing machines, under dishwashers, and behind refrigerators. Replace rubber supply hoses with stainless steel braided hoses every 5 years ( per pair). Turn off supply valves when the appliance will not be used for extended periods. These inexpensive precautions prevent the vast majority of catastrophic appliance flooding events.</p> <h2>Frequently Asked Questions</h2> <h3>Why do Samsung ice makers keep freezing up?</h3> <p>Samsung French door refrigerator ice makers have a design flaw in the ice maker housing that allows warm, humid air to enter the ice maker compartment. Moisture condenses and freezes on the evaporator and fill tube, creating an ice dam that blocks water flow and eventually stops ice production. The root cause is inadequate sealing between the ice maker compartment and the fresh food section.</p> <h3>Is the Samsung ice maker problem covered by a recall?</h3> <p>The Samsung ice maker issue is not an official CPSC recall because it is not classified as a safety hazard. Instead, it is the subject of a class action lawsuit. The settlement provides cash payments, extended warranty coverage, and repair options for affected owners. The distinction matters because CPSC recalls are mandatory while class action settlements are voluntary.</p> <h3>How much does it cost to fix a Samsung ice maker out of pocket?</h3> <p>A Samsung ice maker assembly replacement varies by model and condition for the part (DA97-15217D or model-specific equivalent) plus for labor. The total out-of-pocket cost is typically. If your unit is covered by the class action settlement, you may be eligible for reimbursement. The updated revision B part is the permanent fix — the original design will likely fail again.</p> <h3>Can I fix the Samsung ice maker freezing problem permanently?</h3> <p>The most reliable permanent fix is replacing the ice maker assembly with Samsung's updated revision B part (DA97-15217D for most models). Some technicians also seal the gap between the ice maker housing and the rear wall with food-grade silicone, but this is a temporary measure. Defrost-only fixes (melting the ice buildup) are temporary — the ice will reform within 2-6 weeks.</p> <hr> <p><strong>Worried about your refrigerator? Our certified technicians can inspect your Samsung refrigerator, verify recall status, and ensure safe operation.</strong> <a href="/book">Book a safety inspection at /book</a>.</p> <p>Our technicians' field observations align with this conclusion — samsung refrigerator ice maker class action

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