GE Upright Freezer Recall 2022: Heater Fire

Affected Models & Recall Facts#

The following GE model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:

Important: This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with GE directly or on the CPSC recall notice.

What Is the Risk?#

The defrost heater can shift during shipping or installation and contact the plastic drain pan at the base of the freezer. During the defrost cycle, the heater melts and ignites the pan. GE received 12 reports of overheating and 4 reports of fire at the base of the freezer.

This is a critical safety hazard. If your GE refrigerator is affected, take immediate action as described below. Do not delay — fire-related hazards can cause property damage, injury, or loss of life. CPSC recall remedies are always free — there is no reason to postpone.

What to Do Right Now#

If your GE refrigerator model number matches the list above, take these steps immediately:

1. Check if your GE freezer model starts with FUF or FCM
2. If you notice a burning smell or smoke from the base of the freezer, unplug immediately
3. Register at geappliances.com/ge/recall or call 1-800-432-2737
4. Check for scorch marks or melted plastic at the bottom interior of the freezer

How to Get the Free Recall Repair#

Free in-home repair to secure the defrost heater with a retaining clip and replace the drain pan with a heat-resistant version. GE dispatches authorized technicians. Repair takes approximately 30 minutes.

Key points about the recall remedy process:

• The repair, replacement, or refund is completely free — you pay nothing for parts or labor.
• You do not need the original receipt for CPSC recalls. The model and serial number are sufficient to verify eligibility.
• The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.
• CPSC recalls never expire. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.
• If the manufacturer does not respond within 30 days, file a complaint at SaferProducts.gov or call CPSC at 1-800-638-2772.

Frequently Asked Questions#

How can a freezer catch fire when everything inside is frozen?#

The defrost cycle runs automatically every 8-12 hours, activating a heating element that raises the evaporator temperature above freezing to melt accumulated frost. This heater operates at high temperature. If it contacts combustible materials (like a plastic drain pan), it can ignite them. The fire occurs at the base of the freezer, below the food storage area, so it may not be immediately visible.

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Worried about your refrigerator? Our certified technicians can inspect your GE refrigerator, verify recall status, and ensure safe operation. Book a safety inspection at /book.