Miele Induction Cooktop Recall 2020 Safety Alert

<h2>Quick Facts</h2> <table> <tbody> <tr><td><strong>Brand</strong></td><td>Miele</td></tr> <tr><td><strong>Appliance</strong></td><td>Cooktop</td></tr> <tr><td><strong>Year</strong></td><td>2020</td></tr> <tr><td><strong>CPSC <a href="https://www.cpsc.gov/Recalls" rel="nofollow noopener" target="_blank">Recall</a> #</strong></td><td>20-145</td></tr> <tr><td><strong>Type</strong></td><td>CPSC Recall</td></tr> <tr><td><strong>Units Affected</strong></td><td>Approximately 8,700 Miele induction cooktops</td></tr> <tr><td><strong>Severity</strong></td><td>Moderate — Take Action Soon</td></tr> </tbody> </table> <h2>What Is the Risk?</h2> <p><strong>Quick answer:</strong> Miele cooktop recall affecting approximately 8,700 units due to fire risk. Free repair available. Check your model number below.</p> <p>The inverter control board that drives the induction coils can overheat during sustained high-power cooking (boost mode at 3,700W), potentially igniting the board housing. Miele received 5 reports of control board overheating and 2 reports of smoke.</p> <p>While this issue may not require you to stop using the appliance immediately, you should register for the free remedy promptly to prevent the defect from worsening or causing secondary damage.</p> <h2>Affected Model Numbers</h2> <p>The following Miele model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:</p> <table> <thead><tr><th colspan="4">Affected Models</th></tr></thead> <tbody> <tr><td><code>KM6360</code></td><td><code>KM6365</code></td><td><code>KM6366</code></td><td><code>KM6370</code></td></tr> <tr><td><code>KM6375</code></td><td><code>KM6388</code></td><td></td><td></td></tr> </tbody> </table> <p><strong>Important:</strong> This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Miele directly or on the CPSC recall notice.</p> <h2>What to Do Right Now</h2> <p>If your Miele cooktop model number matches the list above, take these steps immediately:</p> <ol> <li>Check if your Miele induction cooktop model starts with KM63</li> <li>Avoid using the boost (maximum power) setting for extended periods until the repair is completed</li> <li>Contact Miele at 1-800-999-1360 for the free repair</li> <li>If the cooktop shuts down unexpectedly during high-power use, this may indicate the overheating issue</li> </ol> <h2>How to Get the Free Recall Repair</h2> <p>Free in-home replacement of the inverter control board with an updated design featuring enhanced thermal management. Miele factory-authorized technicians perform the service. Repair takes approximately 45-60 minutes.</p> <p>Key points about the recall remedy process:</p> <ul> <li>The repair, replacement, or refund is <strong>completely free</strong> — you pay nothing for parts or labor.</li> <li>You do <strong>not need the original receipt</strong> for CPSC recalls. The model and serial number are sufficient to verify eligibility.</li> <li>The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.</li> <li>CPSC recalls <strong>never expire</strong>. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.</li> <li>If the manufacturer does not respond within 30 days, file a complaint at <a href="https://www.saferproducts.gov">SaferProducts.gov</a> or call CPSC at 1-800-638-2772.</li> </ul> <h2>Frequently Asked Questions</h2> <h3>Are induction cooktops safer than gas cooktops in terms of fire risk?</h3> <p>Generally yes — induction cooktops produce no flame and the cooking surface itself does not heat up (only the pot heats via magnetic induction). However, the high-power electronics (inverter boards processing 3,000-3,700W per zone) can develop component failures. The fire risk from induction is primarily electronic (board overheating) rather than fuel-based (<a href="https://www.cpsc.gov/Safety-Education/Safety-Guides/General-Information/Carbon-Monoxide-Information-Center" rel="nofollow noopener" target="_blank">gas leak</a>/flame). Overall fire incident rates for induction are significantly lower than gas.</p> <hr> <p><strong>Worried about your cooktop? Our certified technicians can inspect your Miele cooktop, verify recall status, and ensure safe operation.</strong> <a href="/book">Book a safety inspection at /book</a>.</p> <p>Based on our repair experience and customer feedback, fire incident rates for induction are significantly lower than gas..</p>