Bosch Gas Cooktop Recall 2020

What Is Recalled#

What Is the Risk?#

The gas valve connections can develop a slow leak due to an improper seal during manufacturing, creating a risk of gas accumulation and fire or explosion. BSH received 14 reports of gas odor from affected cooktops.

This is a critical safety hazard. If your Bosch cooktop is affected, take immediate action as described below. Do not delay — fire-related hazards can cause property damage, injury, or loss of life. CPSC recall remedies are always free — there is no reason to postpone.

Affected Models#

The following Bosch model numbers are included in this recall. Check your model number on the rating plate and compare it against this list:

Important: This list may not be exhaustive. Some recalls are updated after the initial announcement to add newly identified model numbers. Always verify your specific model and serial number with Bosch directly or on the CPSC recall notice.

Official Remedy#

Free in-home inspection and, if needed, replacement of the gas valve seals. BSH dispatches authorized gas-certified technicians. Repair takes approximately 45-60 minutes including leak testing.

Key points about the recall remedy process:

• The repair, replacement, or refund is completely free — you pay nothing for parts or labor.
• You do not need the original receipt for CPSC recalls. The model and serial number are sufficient to verify eligibility.
• The recall applies regardless of whether you are the original purchaser. Second owners, tenants, and landlords are all eligible.
• CPSC recalls never expire. Even if this recall was announced years ago, you can still get the free repair if your unit was never serviced.
• If the manufacturer does not respond within 30 days, file a complaint at SaferProducts.gov or call CPSC at 1-800-638-2772.

What To Do#

If your Bosch cooktop model number matches the list above, take these steps immediately:

1. Check if your Bosch cooktop model starts with NGM or NGMP and was purchased between 2019 and 2020
2. If you smell gas (rotten egg odor), shut off the gas supply valve immediately and ventilate
3. Register for the free inspection at bosch-home.com/us/support/recalls or call 1-800-944-2904
4. Do not attempt to tighten gas connections yourself — this requires a certified gas technician
5. Continue using the cooktop only if you detect no gas odor — the defect affects a subset of the recalled units

Frequently Asked Questions#

Is it safe to use my Bosch gas cooktop while waiting for the recall inspection?#

If you do not detect any gas odor (rotten egg smell) when the cooktop is off and when burners are lit, the cooktop can continue to be used. The defect is a manufacturing variation — not all recalled units actually have the leak. However, if you smell gas at any time, shut off the supply and call BSH immediately.

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Worried about your cooktop? Our certified technicians can inspect your Bosch cooktop, verify recall status, and ensure safe operation. Book a safety inspection at /book.