The short answer for these models
The water is nearly always condensate that has lost its way. A clogged drain hole, a cracked or displaced tray, or humid air condensing on a door that does not seal will all put water where you are finding it. Check the path before suspecting a pipe. The BDA models take the same faults in a different order: a plumbed cabinet has a second source of water and a second thing to fail, and a page that ignores which one you have sends you looking in the wrong place, and the water-path checks therefore come before anything else.
What you observe
- Before the list: which of the BDA forms is in front of you — Look behind for a supply line. Fitted, and water on the floor has two possible origins; absent, and every drop was condensed or melted inside the cabinet.
- Water collecting under the crisper or in the base of the cabinet — The water sits at the lowest point inside the cabinet, which is where a blocked drain always puts it.
- Condensation running down the inside walls — Beads and runs down the inside walls, which is air getting in rather than water failing to get out.
Causes, most likely first on this family
- A cracked, displaced or overflowing drip tray — The tray over the compressor is meant to evaporate what the drain delivers. A crack or a knock turns it into a funnel to the floor. On a BDA unit this rises to the top of the order, because the identification step above changes what it proves — so the water-path checks answer more in five minutes than the rest of the list answers in an hour.
- The supply line, the fill valve or an internal joint — Last because a genuine supply leak is rare, continuous rather than cyclical, and obvious the moment you look behind the cabinet.
What to check first, and why that order
- First — find the drain hole and test it — It sits at the lowest point of the cold compartment, usually behind or under the bottom shelf. Pour a little warm water in and watch whether it goes. On these models this is the step the construction changes: read the result against the form you identified first, because the same finding means different things on the two.
- Second — look at the tray over the compressor — This is where rear and centre puddles almost always begin, and it needs no tools to see.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel. A capacitor can hold a charge after the power is off. Clear a frozen drain with warm water only: a wire or a screwdriver pushed into a drain hole reaches tubing that punctures. Mop as you go, because a wet floor in front of a heavy cabinet is how people get hurt moving it.
Where the owner job ends
The line is whether the water is made inside the cabinet or delivered to it. Melt water is an owner problem; supply water is a plumbing one and it does not wait. Shut the valve, unplug the unit and book the visit rather than watching it.
The other symptoms covered for this family
Where to go next
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
