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Kenmore·Washerlow severity
Kenmore Washer Error Code uE
Unbalanced load detected
Common Causes
- 1A single heavy item on one side of the drum
- 2A very small load unable to balance
- 3The washer not level on the floor
- 4Worn shock absorbers on an older machine
Step-by-Step Troubleshooting
- 1
Open the door and spread the wash evenly around the drum so no one side carries the weight
- 2
Wash a lone bulky item like a comforter with a few similar-weight pieces so it can balance
- 3
Level the machine with a bubble level and adjust the feet until the cabinet stops rocking
- 4
If a normal load still triggers it, check the shock absorbers and suspension for wear that lets the drum swing
Pro Diagnostic Tip
uE appears on the 796-series Kenmore, which is an LG build, when the drum cannot balance for a high-speed spin and keeps adding water to redistribute. On this LG platform a repeat uE on level, evenly loaded washes points at worn shock absorbers rather than the load itself.
You Might Also Notice
- •Clothes come out very wet
- •The washer keeps refilling and adding time
- •The machine shakes or walks during spin
- •The spin speed never ramps up
Parts, Cost & Difficulty
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$0–$240
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Shock absorberSuspension spring
Do You Have the Right Tools?
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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What This Repair Involves
Here's what a professional technician does to resolve this issue:
Redistribute the load and restart
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
Safety First — Know the Risks
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
Let a Licensed Pro Handle ItOr call for a free consultation (415) 795-7300Available 24/7 — call or text
Licensed & Insured · 90-Day Warranty · Same-Day Service
Ready to Get This Fixed?
Don't let error code uE disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Frequently Asked Questions
What does Kenmore error code uE mean?
Kenmore error code uE indicates: Unbalanced load detected. This is a low-severity issue affecting your washer.
How do I fix Kenmore error code uE?
Open the door and spread the wash evenly around the drum so no one side carries the weight Then, Wash a lone bulky item like a comforter with a few similar-weight pieces so it can balance Then, Level the machine with a bubble level and adjust the feet until the cabinet stops rocking There are 1 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
How do I know if my washer has error uE?
Besides the error code on the display, common signs include: Clothes come out very wet; The washer keeps refilling and adding time; The machine shakes or walks during spin. If you notice any of these symptoms, check your washer's display panel for error code uE.
How much does it cost to fix Kenmore uE?
Repair costs for Kenmore uE typically range from $0 to $240 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.
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