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Kenmore·Washerhigh severity
Kenmore Washer Error Code F11
Serial communication error
Common Causes
- 1Central control unit failure
- 2Wiring harness loose
- 3Connector corrosion from moisture
Step-by-Step Troubleshooting
- 1
Unplug washer for 5 minutes to reset both boards
- 2
Check the serial communication cable between CCU and MCU — reseat connectors
- 3
Inspect connector pins for corrosion — clean with electrical contact cleaner
- 4
If harness is clean and seated, the CCU board has likely failed
Pro Diagnostic Tip
Applies to models starting with 110.xxxxx (Whirlpool platform). F11 often follows water intrusion into the control housing. Check for leaks above the CCU before replacing.
You Might Also Notice
- •Washer completely unresponsive
- •Display blank or shows garbled text
- •Random mid-cycle stops
Parts, Cost & Difficulty
Repair Difficulty
Hard — Advanced Skills RequiredEstimated Repair Cost
$175–$375
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
W10803585 central control unit (CCU)W10803586 wiring harness
Do You Have the Right Tools?
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
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Get Professional Help Now
Error code F11 is a high-severity issue that can cause further damage to your washer if left unresolved. A licensed technician can diagnose and fix it the same day.
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Frequently Asked Questions
What does Kenmore error code F11 mean?
Kenmore error code F11 indicates: Serial communication error. This is a high-severity issue affecting your washer.
How do I fix Kenmore error code F11?
Unplug washer for 5 minutes to reset both boards Then, Check the serial communication cable between CCU and MCU — reseat connectors Then, Inspect connector pins for corrosion — clean with electrical contact cleaner There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
How do I know if my washer has error F11?
Besides the error code on the display, common signs include: Washer completely unresponsive; Display blank or shows garbled text; Random mid-cycle stops. If you notice any of these symptoms, check your washer's display panel for error code F11.
How much does it cost to fix Kenmore F11?
Repair costs for Kenmore F11 typically range from $175 to $375 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.