Drain pump circuit failure

Measure drain pump motor resistance — should read 5-20 ohms
Check wiring connector at pump for burnt pins or corrosion
Test voltage at pump connector during drain cycle — should see 120V AC
No voltage at connector = control board relay fault; voltage but no motor = pump motor failure
Pro Diagnostic Tip
E24 is an electrical fault (pump circuit open/shorted) unlike E21 which is a mechanical blockage. If E21 preceded E24, the pump burned out from running against a blockage.
Repair Difficulty
Hard — Advanced Skills RequiredEstimated Repair Cost
$150–$300
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Error code E24 is a high-severity issue that can cause further damage to your washer if left unresolved. A licensed technician can diagnose and fix it the same day.
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Frigidaire error code E24 indicates: Drain pump circuit failure. This is a high-severity issue affecting your washer.
Measure drain pump motor resistance — should read 5-20 ohms Then, Check wiring connector at pump for burnt pins or corrosion Then, Test voltage at pump connector during drain cycle — should see 120V AC There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: No drain pump sound at all; Water permanently stuck in drum; Error appears immediately at drain phase. If you notice any of these symptoms, check your washer's display panel for error code E24.
Repair costs for Frigidaire E24 typically range from $150 to $300 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.