Water leak detected in tub

Unplug washer and turn off water supply immediately when E13 appears — continued operation can damage motor and control board.
The base-pan float has caught water where it should not be, so the whole job is pinpointing where it enters before it pools and trips the sensor again
Pull the lower front cover, dry the pan bone-dry, then run a fill-and-tumble while you watch with a flashlight to catch the first bead as it forms
Let the drip pattern name the source: a trickle at the front rim is the door boot, a run down the rear is the bearing seal, and wet spots off to the sides are hose clamps
Squeeze along the tub-to-pump and recirculation hoses feeling for the crusty white calcium ring that marks a slow weep at a clamp
Pro Diagnostic Tip
The most expensive version announces itself with a rusty streak weeping down the back of the tub: that is the main bearing seal gone, and it means splitting the tub to renew the seal and bearings together. A front-rim or clamp leak is far cheaper, so read the drip location before quoting the job.
Repair Difficulty
Hard — Advanced Skills RequiredEstimated Repair Cost
$200–$400
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
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Error code E13 is a high-severity issue that can cause further damage to your washer if left unresolved. A licensed technician can diagnose and fix it the same day.
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Frigidaire error code E13 indicates: Water leak detected in tub. This is a high-severity issue affecting your washer.
The base-pan float has caught water where it should not be, so the whole job is pinpointing where it enters before it pools and trips the sensor again Then, Pull the lower front cover, dry the pan bone-dry, then run a fill-and-tumble while you watch with a flashlight to catch the first bead as it forms Then, Let the drip pattern name the source: a trickle at the front rim is the door boot, a run down the rear is the bearing seal, and wet spots off to the sides are hose clamps There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: A puddle spreading under the machine as it washes; A rising rumble or grind from the drum bearing; A damp, musty smell from water trapped in the cabinet. If you notice any of these symptoms, check your washer's display panel for error code E13.
Repair costs for Frigidaire E13 typically range from $200 to $400 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.