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Frigidaire·Washermedium severity
Frigidaire Washer Error Code E21
Drain time exceeded
Common Causes
- 1Clogged drain pump filter
- 2Kinked drain hose
- 3Drain pump failure
- 4Blockage in standpipe
Step-by-Step Troubleshooting
- 1
Open lower access panel and unscrew drain pump filter — have towels ready
- 2
Remove coins, hairpins, and lint from filter and pump housing
- 3
Check drain hose for kinks — ensure standpipe height is 24-96 inches
- 4
Verify drain hose end is not pushed too far into standpipe (max 8 inches)
- 5
If pump hums but no flow, impeller is jammed; silence = motor failure
Pro Diagnostic Tip
Frigidaire front-loaders with steam tend to accumulate more lint in the pump filter — clean monthly for prevention.
You Might Also Notice
- •Water remains in drum after cycle
- •Clothes sopping wet after cycle
- •Spin cycle does not start
Parts, Cost & Difficulty
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$100–$275
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
137240800 drain pump assembly137370300 pump filter cap
Do You Have the Right Tools?
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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What This Repair Involves
Here's what a professional technician does to resolve this issue:
Clean the drain pump filter
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
Safety First — Know the Risks
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Ready to Get This Fixed?
Don't let error code E21 disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Frequently Asked Questions
What does Frigidaire error code E21 mean?
Frigidaire error code E21 indicates: Drain time exceeded. This is a medium-severity issue affecting your washer.
How do I fix Frigidaire error code E21?
Open lower access panel and unscrew drain pump filter — have towels ready Then, Remove coins, hairpins, and lint from filter and pump housing Then, Check drain hose for kinks — ensure standpipe height is 24-96 inches There are 2 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
How do I know if my washer has error E21?
Besides the error code on the display, common signs include: Water remains in drum after cycle; Clothes sopping wet after cycle; Spin cycle does not start. If you notice any of these symptoms, check your washer's display panel for error code E21.
How much does it cost to fix Frigidaire E21?
Repair costs for Frigidaire E21 typically range from $100 to $275 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.