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Frigidaire·Washermedium severity
Frigidaire Washer Error Code E21
Drain time exceeded
Common Causes
- 1Coin-trap filter matted with lint and debris
- 2Impeller jammed by a swallowed coin or wire
- 3Outlet hose kinked or shoved too deep into the standpipe
Step-by-Step Troubleshooting
- 1
The sump did not empty inside its allotted window, so work from the easy blockage outward: crack the lower cover, set out towels, and back the trap filter out slowly against the water that will spill
- 2
Pick the felted plug of lint, coins, and hairpins out of the filter well and feel into the pump throat for anything wrapped on the impeller
- 3
Trace the outlet hose for a kink and confirm it rises to a proper standpipe height rather than draining downhill
- 4
Check how far the hose is pushed into the standpipe — buried too deep it self-siphons and re-drains the tub, which the timer also reads as a failed drain
Pro Diagnostic Tip
Let the pump sound sort it: a strong steady whir against a full tub means the pump is fine and the plug is in the trap or hose, while a strained buzz or dead silence points at a jammed or burnt pump. On a steam model the trap lints up faster, so a monthly clean-out heads this off.
You Might Also Notice
- •A tub of water left standing when the cycle ends
- •Wash comes out soaked instead of spun
- •The spin step never begins
Parts, Cost & Difficulty
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$100–$275
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
137240800 drain pump assembly137370300 pump filter cap
Do You Have the Right Tools?
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
Book a Free Diagnostic VisitOr call for a free consultation (415) 795-7300Available 24/7 — call or text
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What This Repair Involves
Here's what a professional technician does to resolve this issue:
Clean the drain pump filter
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
Safety First — Know the Risks
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
Let a Licensed Pro Handle ItOr call for a free consultation (415) 795-7300Available 24/7 — call or text
Licensed & Insured · 90-Day Warranty · Same-Day Service
Ready to Get This Fixed?
Don't let error code E21 disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Frequently Asked Questions
What does Frigidaire error code E21 mean?
Frigidaire error code E21 indicates: Drain time exceeded. This is a medium-severity issue affecting your washer.
How do I fix Frigidaire error code E21?
The sump did not empty inside its allotted window, so work from the easy blockage outward: crack the lower cover, set out towels, and back the trap filter out slowly against the water that will spill Then, Pick the felted plug of lint, coins, and hairpins out of the filter well and feel into the pump throat for anything wrapped on the impeller Then, Trace the outlet hose for a kink and confirm it rises to a proper standpipe height rather than draining downhill There are 1 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
How do I know if my washer has error E21?
Besides the error code on the display, common signs include: A tub of water left standing when the cycle ends; Wash comes out soaked instead of spun; The spin step never begins. If you notice any of these symptoms, check your washer's display panel for error code E21.
How much does it cost to fix Frigidaire E21?
Repair costs for Frigidaire E21 typically range from $100 to $275 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.
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