The short answer
1c2c on an oven of this generation means a reading from the user interface/keypad and its wiring that the control cannot accept as a deliberate press. Input is refused while this stands, which is the control declining to guess rather than a hazard.
The code table for this reading
Reference| Code | Documented meaning |
|---|---|
| 1c2c | There may be a problem with the User Interface/Keypad, or the associated wiring. |
What is happening apart from the display
- The keys you use most are the ones that have gone — Wear follows use, and the start key goes long before the ones nobody presses.
- A key needs pressing harder than it used to — The stage before a key stops working, and it is worth noticing.
- NEAR MISS - the display shows nothing at all — No display is a different fault and a different page: this one is about input, not about power.
What triggers this code, most likely first
- Wear in the pad on the keys used most — Leading this reading because it matches what owners actually see: the keys that have had ten thousand presses fail first, and the pattern of which ones are dead is the evidence.
- Liquid or cleaner behind the membrane — Second: it produces the same symptoms and it cures itself with a day of drying, so it is ruled out for free before anything is ordered.
The order to work through it
- Work out whether the dead keys are the ones you use — Wear has a pattern and the pattern is the diagnosis.
- Dry the console out before deciding anything — Twenty-four hours with the power off separates a spill from wear.
What an owner can safely do
- Give the console a day with the power off — If a spill is in it, this is the fix and it costs nothing at all.
About 15 min
- Stop using cleaner sprays on the console face — Spray at a bezel is how liquid gets behind a pad, and it will do it again.
Tools: soft clothAbout 5 min
- STOP HERE - the pad and the ribbon are behind the console — Unplug the appliance or switch off its breaker before any panel comes off; a capacitor can hold a charge after the power is off.
The safety line on this appliance
Safety
Isolate before you investigate: unplug the appliance or switch off its breaker before any panel comes off, remembering that a capacitor can hold a charge after the power is off. Nothing in the procedure above needs a panel removed, and that is deliberate - the pad and its ribbon are behind the console and both are ruined by rough handling.
When to stop and call someone
Unplug it and call if the appliance starts a cycle on its own - a trace that has failed closed is a permanent press as far as the control is concerned. In the ordinary case the line is drawn at the console fixings: everything outside them is yours, everything behind them is a service part on a component that creases and tears.
Sibling codes
How far this page applies
Scope: the model lines that use a membrane pad on this console, and this reading only. Those belong to the documentation for a specific unit. A family-level or model-level page, where one exists, outranks this one, and the index below lists what is available.
The full code index for this appliance
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