Door open during cycle

Close the door firmly until you hear the latch click. On front-load Samsung washers, you may need to push the door at the top — the strike hook engages at the top of the latch
If the door will not latch, inspect the door strike and the lock receiver for damage. A warped strike plate (from pulling the door open too hard) is a common cause
For dC3 specifically: this means the add-door (AddWash) was opened during the spin cycle. Close the AddWash door and resume
If the door lock mechanism buzzes but does not engage, the lock assembly needs replacement (same as dE error fix)
Pro Diagnostic Tip
The distinction between DC and dE is timing: DC means the door was detected open during a running cycle, while dE means the door cannot lock at cycle start. DC is often user-caused; dE is usually mechanical failure.
Repair Difficulty
Easy — DIY FriendlyEstimated Repair Cost
$75–$200
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Here's what a professional technician does to resolve this issue:
Close door and restart cycle
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
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Samsung error code DC indicates: Door open during cycle. This is a low-severity issue affecting your washer.
Close the door firmly until you hear the latch click. On front-load Samsung washers, you may need to push the door at the top — the strike hook engages at the top of the latch Then, If the door will not latch, inspect the door strike and the lock receiver for damage. A warped strike plate (from pulling the door open too hard) is a common cause Then, For dC3 specifically: this means the add-door (AddWash) was opened during the spin cycle. Close the AddWash door and resume There are 1 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
Besides the error code on the display, common signs include: Cycle pauses and displays DC code; Machine beeps repeatedly; Washer resumes after door is closed (if not too far into spin). If you notice any of these symptoms, check your washer's display panel for error code DC.
Repair costs for Samsung DC typically range from $75 to $200 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.