Water not filling

Check that both hot and cold water supply valves behind the washer are fully open — turn counterclockwise to the stop
Disconnect the inlet hoses from the back of the washer and check the mesh filter screens inside each valve inlet. Clean any sediment or mineral buildup with an old toothbrush and vinegar
Inspect the hoses for kinks, especially if the washer was recently moved. Even a partial kink dramatically reduces flow
If supply is good and screens are clean, the electric water inlet valve may be failed. Test it by applying 120V AC to each solenoid — you should hear a click and water should flow. No click = replace the valve
Pro Diagnostic Tip
Sacramento and Bay Area hard water frequently clogs Samsung inlet valve screens in 2-3 years. If you service Samsung washers in these areas, always carry spare screens and recommend the customer install a sediment pre-filter on the laundry supply lines.
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$100–$250
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Here's what a professional technician does to resolve this issue:
Check water supply valves are open
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
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Don't let error code 4C disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Samsung error code 4C indicates: Water not filling. This is a medium-severity issue affecting your washer.
Check that both hot and cold water supply valves behind the washer are fully open — turn counterclockwise to the stop Then, Disconnect the inlet hoses from the back of the washer and check the mesh filter screens inside each valve inlet. Clean any sediment or mineral buildup with an old toothbrush and vinegar Then, Inspect the hoses for kinks, especially if the washer was recently moved. Even a partial kink dramatically reduces flow There are 1 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
Besides the error code on the display, common signs include: Washer starts but no water enters the drum; Very slow fill times (10+ minutes); Error appears at the beginning of the wash cycle. If you notice any of these symptoms, check your washer's display panel for error code 4C.
Repair costs for Samsung 4C typically range from $100 to $250 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.