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Samsung·Washerhigh severity
Samsung Error Code AE
Communication error
Common Causes
- 1Signal failure between boards
Step-by-Step Troubleshooting
- 1
Unplug the washer for 5 minutes, then restore power. AE codes can result from electromagnetic interference or transient power spikes
- 2
Access the main control board area (top rear of the unit) and the sub-board (inverter board at the bottom). Inspect all inter-board wiring connectors for secure seating
- 3
Check for any signs of water damage or corrosion on the board connectors — moisture from a leaking tub seal can migrate to the electronics
- 4
If all connections are secure and clean, the main PCB is the most likely failure. Replace the main control board first, then test before replacing the sub-board
Pro Diagnostic Tip
Samsung AE codes on washers installed in garages or unconditioned spaces are often caused by condensation on the control board. If the washer is in a cold garage, the board corrodes at solder joints. Relocating the washer indoors or adding a dehumidifier prevents recurrence.
You Might Also Notice
- •Washer completely non-functional
- •Display is on but cycle will not start
- •Random error codes appearing in sequence
Parts, Cost & Difficulty
Repair Difficulty
Professional OnlyEstimated Repair Cost
$200–$400
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Main control board (Samsung DC92-01531A or model-specific)Sub/inverter board (Samsung DC92-01585A) if main board replacement does not resolve
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Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Error code AE is a high-severity issue that can cause further damage to your washer if left unresolved. A licensed technician can diagnose and fix it the same day.
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Frequently Asked Questions
What does Samsung error code AE mean?
Samsung error code AE indicates: Communication error. This is a high-severity issue affecting your washer.
How do I fix Samsung error code AE?
Unplug the washer for 5 minutes, then restore power. AE codes can result from electromagnetic interference or transient power spikes Then, Access the main control board area (top rear of the unit) and the sub-board (inverter board at the bottom). Inspect all inter-board wiring connectors for secure seating Then, Check for any signs of water damage or corrosion on the board connectors — moisture from a leaking tub seal can migrate to the electronics There are 1 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
How do I know if my washer has error AE?
Besides the error code on the display, common signs include: Washer completely non-functional; Display is on but cycle will not start; Random error codes appearing in sequence. If you notice any of these symptoms, check your washer's display panel for error code AE.
How much does it cost to fix Samsung AE?
Repair costs for Samsung AE typically range from $200 to $400 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.