The short answer
A Ellipse dishwasher that stalls is waiting on a condition it cannot meet, and the state it stops in names the condition. Water standing in the base means it cannot drain; a dry tub means it never filled; a cycle that runs on for hours means it is waiting for a temperature it cannot reach.
What you are actually seeing
- The cycle stops with water standing in the base — What it means: the drain path is blocked — filter, hose or air gap
- The cycle stops early with a dry tub — What it means: no fill: the supply tap, the inlet valve or the float
- The cycle runs far longer than usual and never finishes — What it means: the machine is waiting on a temperature it is not reaching
- The machine stops and restarts from the beginning — What it means: a supply interruption rather than a cycle fault
Causes, ranked for an Ellipse dishwasher
- Blocked filter or sump — A loaded filter starves the pump. — Why this rank: Top of the list because it is the most common cause and needs no tools.
- Drain hose, high loop or air gap — A drain hose without its high loop siphons; one kinked behind the machine or blocked at the air gap never empties. — Why this rank: Second because a fitted machine's drain routing is set once at installation and is invisible thereafter.
- Supply tap not fully open — A partly closed isolating valve under the sink extends the fill beyond the controller's limit and the cycle stops. — Why this rank: Ranked here because it is checkable in a minute and is outside the machine.
- Float or overfill switch tripped — A tripped float tells the machine there is water in the base, so it will not fill and may run its drain pump continuously. — Why this rank: Ranked here because it produces the alarming symptom of a machine that pumps but never fills, and it often follows a leak.
- Ranking basis: Ranked for this machine because the mechanical parts of this appliance class are near-universal, so they can be diagnosed and sourced without knowing whose platform this is.
What to check, and in what order
- Note whether the tub is wet, dry or holding standing water — Step: First — Why here: it splits the diagnosis into drain, fill or heat before anything is opened
- If water is standing, remove and clear the filter — Step: Second — Why here: the highest-yield single action on a stalled dishwasher
- If the tub is dry, check the isolating tap under the sink is fully open — Step: Third — Why here: a partly closed valve is the most common no-fill cause and it is outside the machine
Checks an owner can safely make
- Note the model and serial from the rating plate, and search by symptom and appliance type rather than by brand name. — Tools: phone camera — Time: ten minutes
- Switch the machine off at its breaker and open the door; note whether water is standing in the base. — Tools: none — Time: two minutes
- Sponge out any standing water, then remove and rinse the filter assembly and clear the sump.
- Check the isolating tap under the sink is fully open and the inlet hose is not kinked.
Before you touch anything
Safety
Standing water in a dishwasher base can be hot, and it may hide broken glass. Isolate at the breaker before reaching into the sump. Unplug the appliance or switch off its breaker before removing any panel. A capacitor can hold a charge after the power is off. Let a hot cycle cool before sponging out the base.
Where an owner fix ends and a service call begins
The filter, drain hose and air gap are all clear and water still stands in the base The tub stays dry with the supply tap confirmed fully open The float is tripped repeatedly, which usually means water is escaping into the base
The nearest pages of this kind
What this page does not cover
Generalized information: this page covers Ellipse dishwashers as a class, not any individual family or model run. No more specific page sits beneath it here yet, so confirm part numbers and access routes against your own machine.
Other Ellipse dishwasher faults
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.