What these models are
The Criterion HD refrigerator family is a family whose codes span more than one cabinet type, which is why the model roster below matters more here than on a single-configuration line. Check your own code against the three in the table below.
What goes wrong here, and which page covers it
- The cabinet runs but does not hold temperature — Warm cabinet, compressor audible, frost on the coldest surface in the cabinet, which is the rear panel or the plate depending on your variant. See: Criterion HD Refrigerator: Not Cooling or Not Freezing. — Slug: criterion-criterion-refrigerator-hd-refrigerator-cooling-failure — Title: Criterion HD Refrigerator: Not Cooling or Not Freezing
- Water inside the cabinet or on the floor — Melt water off its path, which here is a trough and tube to a pan at the compressor on the frost-free variants. See: Criterion HD Refrigerator: Water Leak. — Slug: criterion-criterion-refrigerator-hd-refrigerator-water-leak — Title: Criterion HD Refrigerator: Water Leak
- Ice not being made, or ice forming where it should not — Which of the two you have is the question, because not every model on this roster carries an icemaker. See: Criterion HD Refrigerator: Ice Maker Fault. — Slug: criterion-criterion-refrigerator-hd-refrigerator-ice-production — Title: Criterion HD Refrigerator: Ice Maker Fault
- A noise or vibration that is new for the cabinet — Noise from the evaporator fan, the condenser fan or the compressor, or drumming through the floor. See: Criterion HD Refrigerator: Abnormal Noise or Vibration. — Slug: criterion-criterion-refrigerator-hd-refrigerator-abnormal-noise — Title: Criterion HD Refrigerator: Abnormal Noise or Vibration
Which of them dominates on this platform
- Not cooling — Placed first because on this platform either forced-air from one evaporator or gravity off a plate, and the two behave nothing like each other when something blocks.
- Water leaks — Placed here because the melt path on this cabinet is a trough and tube to a pan at the compressor on the frost-free variants, and it closes gradually rather than all at once.
- Ice faults — Placed here because not every model on this roster carries an icemaker, so it is usually a question about stray ice.
Models in the HD family
Reference| Model number | Family key |
|---|---|
| HD-676RWEN(UR-BCD520WX1-SQ) | criterion:refrigerator:hd |
| HD-676RWEN(UR-BCD520WX1-SQ)-I | criterion:refrigerator:hd |
| HD-745FWE (UR-BCD572WX-SQ(B)) | criterion:refrigerator:hd |
The problem classes, ordered — No measured denominator exists for this family, so no share figures are given: the standing column orders the classes by how the platform is built, not by a count of reports.
General guidance| Problem class | Standing on this platform | Where it is covered |
|---|---|---|
| The cabinet runs but does not hold temperature | most often brought in | criterion-criterion-refrigerator-hd-refrigerator-cooling-failure |
| Water inside the cabinet or on the floor | second | criterion-criterion-refrigerator-hd-refrigerator-water-leak |
| Ice not being made, or ice forming where it should not | third | criterion-criterion-refrigerator-hd-refrigerator-ice-production |
| A noise or vibration that is new for the cabinet | less often | criterion-criterion-refrigerator-hd-refrigerator-abnormal-noise |
Where the owner line falls here
Checks that need nothing dismantled are owner work here: airflow, seals, loading, filters and settings. The cabinet has to come away from the wall before most work can start, which is a two-person job on a loaded cabinet.
