What these models are
The Criterion BCD refrigerator family is a bottom-freezer cabinet, where the drain trough sits above the freezer floor and is the part this layout is known for. On this roster the two complaints that dominate are not cooling and water leaks. The table below lists the six models this profile covers.
The problems that happen on these models, and where each is covered
- The cabinet runs but does not hold temperature — Warm cabinet, compressor audible, frost on the rear panel of the lower freezer compartment. See: Criterion BCD Refrigerator: Not Cooling or Not Freezing. — Slug: criterion-criterion-refrigerator-bcd-refrigerator-cooling-failure — Title: Criterion BCD Refrigerator: Not Cooling or Not Freezing
- Water inside the cabinet or on the floor — Melt water off its path, which here is a trough above the freezer floor draining through a tube to a pan at the compressor. See: Criterion BCD Refrigerator: Water Leak. — Slug: criterion-criterion-refrigerator-bcd-refrigerator-water-leak — Title: Criterion BCD Refrigerator: Water Leak
- Ice not being made, or ice forming where it should not — Which of the two you have is the question, because not every model on this roster carries an icemaker. See: Criterion BCD Refrigerator: Ice Maker Fault. — Slug: criterion-criterion-refrigerator-bcd-refrigerator-ice-production — Title: Criterion BCD Refrigerator: Ice Maker Fault
- A noise or vibration that is new for the cabinet — Noise from the evaporator fan, the condenser fan or the compressor, or drumming through the floor. See: Criterion BCD Refrigerator: Abnormal Noise or Vibration. — Slug: criterion-criterion-refrigerator-bcd-refrigerator-abnormal-noise — Title: Criterion BCD Refrigerator: Abnormal Noise or Vibration
Which of them dominates on this platform
- Not cooling — Placed first because on this platform cold is ducted up from the lower evaporator into the fresh-food compartment, so a blocked duct starves the compartment the owner uses most.
- Water leaks — Placed here because the melt path on this cabinet is a trough above the freezer floor draining through a tube to a pan at the compressor, and it closes gradually rather than all at once.
- Ice faults — Placed here because not every model on this roster carries an icemaker, so it is usually a question about stray ice.
Models in the BCD family
Reference| Model number | Family key |
|---|---|
| BCD-501WP3TPAA/1(H) | criterion:refrigerator:bcd |
| BCD-501WP3TPAA/1(H)C | criterion:refrigerator:bcd |
| BCD-516WY/HC1(H) | criterion:refrigerator:bcd |
| BCD-630WP2BF1Z24A/HC1(H) | criterion:refrigerator:bcd |
| BCD-780WP1BWF1S3/HC1(H) | criterion:refrigerator:bcd |
| BCD-818WP3BF1Z12/HC1(H)CKD | criterion:refrigerator:bcd |
Fault classes and where they stand — No measured denominator exists for this family, so no share figures are given: the standing column orders the classes by how the platform is built, not by a count of reports.
General guidance| Problem class | Standing on this platform | Where it is covered |
|---|---|---|
| The cabinet runs but does not hold temperature | most often brought in | criterion-criterion-refrigerator-bcd-refrigerator-cooling-failure |
| Water inside the cabinet or on the floor | second | criterion-criterion-refrigerator-bcd-refrigerator-water-leak |
| Ice not being made, or ice forming where it should not | third | criterion-criterion-refrigerator-bcd-refrigerator-ice-production |
| A noise or vibration that is new for the cabinet | less often | criterion-criterion-refrigerator-bcd-refrigerator-abnormal-noise |
What is owner work on these models
Checks that need nothing dismantled are owner work here: airflow, seals, loading, filters and settings. The cabinet has to come away from the wall before most work can start, which is a two-person job on a loaded cabinet.
The brand’s other lines
SC
Sarah Chen
Lead Appliance Repair Technician · 12 years experience
EPA 608 UniversalNASTeC Certified
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
