What you are actually seeing
- The machine keeps refilling and never progresses
- The spin never runs and the load comes out soaked
- The cycle takes hours longer than it used to
- The machine tries to spin, slows and tries again
- Not this fault: A machine that will not start at all
Ranked causes on a Contoure washer
- Load will not balance for the spin — Ranked here because: an RV is level only when someone levels it, and several of these appliances will not work correctly out of level
- Drain hose siphoning water out during the cycle — Ranked here because: a coach installation is tighter than any domestic one and the venting and clearance shortcuts taken during the build show up as faults later
- Drain step failing — Ranked here because: a restriction builds gradually, so performance falls off long before anything stops
- Fill not reaching level — Ranked here because: a machine that cannot fill correctly fails in ways that look like every other fault
- Water not reaching temperature — Ranked here because: the temperature control is a discrete part with a decisive test rather than a judgement call
What to check, and in what order
- Open the drain pump filter at the front, clear it and confirm the machine then drains
- Feel the door glass part-way through a hot programme
- Run a spin with a small evenly spread load
- Check how far the drain hose goes into the standpipe and how high it is run
Steps you can safely do yourself
- Run a spin with a small evenly spread load — Tools: none — Estimated time: one spin
- Check how far the drain hose goes into the standpipe and how high it is run — Tools: tape measure — Estimated time: about ten minutes
- Confirm both supply taps are fully open and the hoses are not kinked — Tools: flashlight — Estimated time: about ten minutes
- Run a cycle and note where it stops and whether there is water in the drum — Tools: none — Estimated time: one full cycle
Safety
Safety
unplug-before-service branch-circuit-15-20a
When to call a technician
the machine will not heat on a model that heats its own water the cycle stalls with a clear filter, an open tap and a balanced load a code names the motor or the control
Nearest pages
What this page does not cover
Not this fault: the family pages for the refrigeration, cooking and laundry lines Not this fault: model-specific pages once the model and serial label is read
Links: - [Common CONTOURE Dryer Problems](/blog/contoure-dryer-problems) - [Common Contoure Microwave Problems](/blog/contoure-microwave-problems) - [Common CONTOURE Refrigerator Problems](/blog/contoure-refrigerator-problems) - [CONTOURE Washer: Abnormal Noise or Vibration](/blog/contoure-washer-abnormal-noise)
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
