What you are actually seeing
- Lint and hair left on everything
- One garment type consistently bad
- Grey or dingy whites over time
- White powder or streaks on dark clothes
- Not this fault: Poor results only since a detergent change
Ranked causes on a Contoure washer
- Fill volume or water pressure low — Ranked here because: a coach installation is tighter than any domestic one and the venting and clearance shortcuts taken during the build show up as faults later
- Machine itself soiled with residue and biofilm — Ranked here because: a door latch and gasket that has been slammed by road motion is a routine finding
- Too much detergent or the wrong type — Ranked here because: coach appliances are used intermittently and stored for months, which produces its own fault pattern
- Drum packed too full — Ranked here because: coach appliances are used intermittently and stored for months, which produces its own fault pattern
- Dispenser drawer blocked or siphon fouled — Ranked here because: a restriction builds gradually, so performance falls off long before anything stops
- Wash running colder than selected — Ranked here because: a machine that cannot fill correctly fails in ways that look like every other fault
What to check, and in what order
- Check the supply taps are fully open and the fill hoses are not kinked behind the machine
- Run a hot maintenance wash on an empty machine with a washing machine cleaner
- Halve the detergent dose for several washes and compare the results
- Run a load filled to no more than three quarters of the drum
Steps you can safely do yourself
- Halve the detergent dose for several washes and compare the results — Tools: none — Estimated time: a few cycles
- Run a load filled to no more than three quarters of the drum — Tools: none — Estimated time: one full cycle
- Pull the dispenser drawer right out, wash it and clear the siphon cap and the housing — Tools: brush, hot water — Estimated time: about twenty minutes
- Feel the door glass at the end of a hot wash — Tools: none — Estimated time: a couple of minutes
- Check the supply taps are fully open and the fill hoses are not kinked behind the machine — Tools: flashlight — Estimated time: about ten minutes
Safety
Safety
unplug-before-service
When to call a technician
the machine is not heating on a model that heats its own water the fill is short with the taps open and the hoses clear results stay poor after dosing, loading and a maintenance wash have been corrected
Nearest pages
What this page does not cover
Not this fault: the family pages for the refrigeration, cooking and laundry lines Not this fault: model-specific pages once the model and serial label is read
Links: - [Common CONTOURE Dryer Problems](/blog/contoure-dryer-problems) - [Common Contoure Microwave Problems](/blog/contoure-microwave-problems) - [Common CONTOURE Refrigerator Problems](/blog/contoure-refrigerator-problems) - [CONTOURE Washer: Abnormal Noise or Vibration](/blog/contoure-washer-abnormal-noise)
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
