What you are actually seeing
- The gasket is torn, flattened or has lost its magnetism
- The door hits a shelf, a bin or a drawer as it closes
- The door sags visibly compared to the other one
- Not this fault: Condensation on the outside of the cabinet in humid weather
Ranked causes on a Contoure refrigerator
- Cabinet not tilted slightly back or not level side to side — Ranked here because: an RV is level only when someone levels it, and several of these appliances will not work correctly out of level
- Door dropped on its hinge or hinge fasteners loose — Ranked here because: a few hundred miles of road vibration loosens connections, fasteners and plumbing joints that would never move in a house
- Latch and hinge shaken loose in transit — Ranked here because: a coach installation is tighter than any domestic one and the venting and clearance shortcuts taken during the build show up as faults later
- A shelf, bin or item holding the door open — Ranked here because: coach appliances are used intermittently and stored for months, which produces its own fault pattern
- Gasket taken a permanent set or gone hard — Ranked here because: a door latch and gasket that has been slammed by road motion is a routine finding
What to check, and in what order
- Put a level on the top of the cabinet front to back and side to side and adjust the feet
- Wash the gasket and the frame it meets with warm water and dry both
- Close the door slowly and watch for the first point of contact with a shelf, a bin or an item
Steps you can safely do yourself
- Close the door slowly and watch for the first point of contact with a shelf, a bin or an item — Tools: none — Estimated time: a few minutes
- Check the hinge fasteners for tightness and look at the gap along the door edge top and bottom — Tools: nut driver or hex key set — Estimated time: about a quarter of an hour
- Close the door on a strip of paper at eight points around the frame and pull each strip out — Tools: sheet of paper — Estimated time: a few minutes
- Open the door an inch and let go — Tools: none — Estimated time: a minute
Safety
Safety
unplug-before-service
When to call a technician
the gasket is torn or has lost its magnetic strip and needs a matched replacement the door has dropped and the hinge itself is worn rather than merely loose the cabinet is failing to hold a food-safe temperature because of the door
Nearest pages
What this page does not cover
Not this fault: the family pages for the refrigeration, cooking and laundry lines Not this fault: model-specific pages once the model and serial label is read
Links: - [Common CONTOURE Refrigerator Problems](/blog/contoure-refrigerator-problems) - [Common CONTOURE Dryer Problems](/blog/contoure-dryer-problems) - [Common Contoure Microwave Problems](/blog/contoure-microwave-problems) - [CONTOURE Refrigerator: Abnormal Noise or Vibration](/blog/contoure-refrigerator-abnormal-noise)
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
