What you are actually seeing
- Both compartments are at room temperature and nothing is running
- The cabinet runs constantly and still will not reach setpoint
- Not this fault: Warm only after a big shop or a hot day
Ranked causes on a Contoure refrigerator
- Condenser coil fouled with dust, lint or grease — Ranked here because: a coach installation is tighter than any domestic one and the venting and clearance shortcuts taken during the build show up as faults later
- Blocked air path between freezer and fresh-food compartment — Ranked here because: coach appliances are used intermittently and stored for months, which produces its own fault pattern
- Room temperature outside the cabinet design range — Ranked here because: the room the machine lives in is part of the machine as far as its control is concerned
- Door not sealing or being left ajar — Ranked here because: a door latch and gasket that has been slammed by road motion is a routine finding
- Evaporator fan not running — Ranked here because: this is a wear part with a service life rather than a component that fails at random
What to check, and in what order
- Clear the freezer and look at the rear wall and the vents between the compartments
- Unplug the cabinet, pull it out and clean the condenser coil and the condenser fan thoroughly
- Close the door on a strip of paper at several points around the frame and pull each one out
Steps you can safely do yourself
- Close the door on a strip of paper at several points around the frame and pull each one out — Tools: sheet of paper — Estimated time: a few minutes
- If there is a frost slab, unplug the cabinet with the doors open for a full day, then run it and watch how long normal cooling lasts — Tools: towels — Estimated time: a full day
- Put a thermometer in each compartment and read both after an hour — Tools: two appliance thermometers — Estimated time: about an hour
- Confirm the compressor and the condenser fan are running and that air is moving inside the freezer — Tools: none — Estimated time: a few minutes
- Clear the freezer and look at the rear wall and the vents between the compartments — Tools: none — Estimated time: about ten minutes
Safety
Safety
fridge-40f freezer-0f unplug-before-service
When to call a technician
the condenser is clean, the fans run, the doors seal and the cabinet still will not cool — that is a sealed-system diagnosis the defrost fault returns after a manual defrost, since the heater and thermostat are behind the evaporator the compressor runs continuously and the compartment is hot rather than merely warm
Nearest pages
What this page does not cover
Not this fault: the family pages for the refrigeration, cooking and laundry lines Not this fault: model-specific pages once the model and serial label is read
Links: - [Common CONTOURE Refrigerator Problems](/blog/contoure-refrigerator-problems) - [Common CONTOURE Dryer Problems](/blog/contoure-dryer-problems) - [Common Contoure Microwave Problems](/blog/contoure-microwave-problems) - [CONTOURE Refrigerator: Abnormal Noise or Vibration](/blog/contoure-refrigerator-abnormal-noise)
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
