What you are actually seeing
- Interior light works but nothing ever runs
- A click every few minutes and no run
- The cabinet ran, stopped and now will not restart
- Not this fault: It runs constantly and will not get cold
Ranked causes on a Commercial Cool refrigerator
- Outlet dead, on a switch, on a GFCI or on a tripped breaker — Ranked here because: compacts are the appliance most likely to be running through an extension cord or a switched outlet
- Supply cord, plug or extension lead faulty — Ranked here because: these units get slid into tight alcoves and under counters with no clearance, which is the single most common installation error on the platform
- Converter, inverter or battery supply not delivering — Ranked here because: a supply that is present but weak produces faults that look like component failures
- Start relay or overload protector failed — Ranked here because: this is a wear part with a service life rather than a component that fails at random
What to check, and in what order
- Check the breaker panel and any GFCI outlet on the same circuit, including in a garage or outdoors
- Plug the cabinet directly into a known-good outlet with no extension lead
- Leave the cabinet plugged in and untouched for fifteen minutes and listen
Steps you can safely do yourself
- Leave the cabinet plugged in and untouched for fifteen minutes and listen — Tools: none — Estimated time: about a quarter of an hour
- Turn the cold control or setpoint through its whole range and listen for a click — Tools: none — Estimated time: a few minutes
- Stand at the back of the cabinet and listen for a repeated click every few minutes — Tools: none — Estimated time: about ten minutes
- Plug a lamp into the same outlet and confirm it lights — Tools: lamp or outlet tester — Estimated time: a few minutes
Safety
Safety
unplug-before-service branch-circuit-15-20a
When to call a technician
the compressor clicks on its overload without starting, which is a start-component or compressor diagnosis there is a burnt smell, a hot plug or a discoloured outlet the supply is confirmed good, the control calls for cooling, and nothing runs
Nearest pages
What this page does not cover
Not this fault: the family-specific pages for the cube, two-door and beverage lines Not this fault: model-specific pages once a model number is known
Links: - [Common Commercial Cool Refrigerator Problems](/blog/commercial-cool-refrigerator-problems-3) - [Common Commercial Cool Refrigerator Problems](/blog/commercial-cool-refrigerator-problems-4) - [GE Refrigerator: Ice Maker Fault](/blog/ge-refrigerator-ice-production) - [COMMERCIAL COOL Refrigerator: Water Leak](/blog/commercial-cool-refrigerator-water-leak)
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
