The short answer
A Cixi Feilong International Trading Co., Ltd. washer that trips a breaker, smells of burning or gives a tingle is a stop-now fault instead of a diagnose-later one. Everything else on this page is for the technician, deliberately. On this kind of cabinet the name on the plate is the trading company that shipped the unit, and the platform underneath is a standard contract-built design.
What this looks like
- NEAR MISS — a smell of stale water instead of burning — That is residue, not electricity, and the smells page covers it.
- The breaker or RCD trips when the machine is plugged in — A fault to earth that is present without the machine even running.
- Lights in the room dim when the machine starts — Evidence of a heavy load on a marginal circuit, which is worth reporting to an electrician.
- It trips partway through a hot wash only — The signature of a heating element leaking to earth once it warms.
Causes, most likely first
- Water reaching wiring or a connector — Ranked first: A leak that has been running for a while eventually finds a terminal, and the trip then arrives with no warning at all. It sits at the top here because the name on the plate is the trading company that shipped the unit, and the platform underneath is a standard contract-built design.
- Heating element failed to earth — Second: It is the single most common cause of a washing machine tripping a protective device, and it is entirely a technician repair.
- Damaged cord, plug or socket — Third: Scorch marks are evidence that the problem has been developing for some time.
Check in this order, and why
- Try a different socket on a different circuit, once — If it trips there too, the machine is the cause instead of the circuit. Do not repeat this more than once.
- Check the machine is level and all four feet carry weight — A machine that rocks walks, and a machine that walks eventually damages its own hoses and connections.
- Look at the plug, the cord and the socket — Scorching, heat discolouration or a damaged cord are visible evidence and they change the priority right away.
What an owner can safely do
- Isolate the machine at the breaker and unplug it — Do this first, before any further investigation, and leave it isolated until a technician has seen it.
About 5 min
- Inspect the plug and socket visually only — Look for scorching and heat marks. Dismantle nothing, and keep the machine isolated the whole time you are looking.
Tools: torchAbout 10 min
- Arrange the service call before any further use — This is the step that belongs here; the machine stays off in the meantime.
About 10 min
- STOP before any electrical testing — Hand over here: the remaining tests need an instrument and an isolated appliance.
Safety first
Safety
Unplug the machine or switch off its breaker before you remove a panel, and shut the water supply valves before you loosen a hose — a capacitor can hold a charge after the power is off, and a live supply hose empties a house main into a room. A capacitor can stay charged after the appliance is dead, and a hose that is still pressurised will not wait for you to be ready. Never work inside the unit with the supply open.
The line between fix and call
There is no owner-side line to cross here: isolating and recording is owner work, and everything else is not. A fault that is getting worse week by week is worth booking now instead of after it has taken something else with it.
Similar pages
Scope of this page
What follows the brand on your rating plate matters more than the brand itself, and this page cannot see it. It covers Cixi Feilong International Trading Co., Ltd. washing machines in aggregate, and a family- or model-level page — where one exists, linked from this page — will be more exact about clearances, fasteners and part identification than a generalized page can be. Read this one for the shape of the problem, and the specific page for the specifics. It says nothing about accessory kits or aftermarket conversions, which change the behaviour described above.
Other problems on this appliance
- Cixi Feilong International Trading Co., Ltd. Washer: Controls, Display or Error Code
- Cixi Feilong International Trading Co., Ltd. Washer: Smells or Mould
- Cixi Feilong International Trading Co., Ltd. Washer: Will Not Start
- Cixi Feilong International Trading Co., Ltd. Washer: Cycle Stops, Stalls or Will Not Finish
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
