The short answer
No model code in the Beko BAF table carries the IM suffix that marks Beko's ice-maker builds, so this cabinet has no plumbed ice maker to fail. An ice complaint on this family is therefore one of two different things: ice forming where it should not inside the cabinet, or a freezer compartment that is no longer cold enough to freeze what you put in it.
What you observe
- A sheet of frost on the rear wall inside — Frost is being made faster than the defrost cycle clears it, which blocks airflow as it grows.
- Ice building around the drain at the base of the rear wall — The drain has frozen and meltwater is refreezing instead of leaving the cabinet.
- Trays that never freeze solid — A temperature problem rather than an ice problem; the cooling page covers it.
- Frost returning within weeks of a manual defrost — The door gasket is admitting humid room air, which is the raw material for all of it.
- NEAR MISS - water on the floor rather than ice inside — That is the drain route overflowing, and the water-leak page covers it.
Causes, most likely first on this family
- Door gasket admitting humid room air — First on this family, because a single tall door is the cabinet's largest seam and a racked door lets air in at the bottom continuously.
- Stalled or intermittent defrost cycle — Second. Frost that is never fully cleared accumulates cycle after cycle until it becomes a sheet.
- Door left ajar or blocked by an over-filled shelf — Third, and the cause that needs no repair at all - worth eliminating before any of the others.
- Blocked defrost drain refreezing meltwater — Fourth, and the reason ice appears at the base of the rear wall specifically.
- Evaporator fan not circulating air — Last. Still air lets moisture settle and freeze where it lands instead of being carried to the coil.
Check in this order, and why
- Look behind the cabinet for a water line — First, because it confirms or overturns the premise of this whole page in half a minute.
- Decide whether ice is appearing or failing to appear — Second. Those are opposite faults and only one of them belongs on this page.
- Check the gasket along the whole door with a sheet of paper — Third, and the leading cause: grip at the top with release at the bottom is a racked door.
- Look at the drain at the base of the rear wall — Fourth. Ice collecting there specifically points at a blocked drain rather than at general frosting.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel. A capacitor can hold a charge after the power is off. Never chip ice off the rear wall or the evaporator with a knife or screwdriver - the tubing behind the liner is soft aluminium and easily punctured, and a puncture ends the cabinet's life. Do not use a heat gun inside the liner.
Models in the BAF family
Reference| Model number | Family key |
|---|---|
| BAF369W | beko:refrigerator:baf |
When to call a technician
Call when frost returns within weeks of a full manual defrost with a gasket that seals properly, because that is a defrost heater, thermostat or control fault and all three need a meter. Call also if you find a water connection behind a cabinet whose code does not suggest one, since that changes the diagnosis entirely.
Other faults covered for this family
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