What this usually is on FF cabinets
On the FF group the ice complaint splits cleanly at the mould: dry means water is not arriving, full of water that never freezes means the compartment is not cold enough, and a block that never releases means the harvest side. Each of those three points at a different half of the machine. The order below follows that split rather than working through parts.
The observable symptoms
- Cubes are hollow, small or only partly formed — A short fill, which usually means restricted supply rather than no supply.
- Production stopped outright rather than slowing down — A sudden stop points at water or at the arm; a gradual one points at temperature.
- Ice is made, but far more slowly than it used to be — Almost always a temperature drift in the freezer section rather than a fault in the ice maker.
- NEAR MISS — the cabinet has no factory ice maker — Not every model under this stem is fitted with one. If there is no mould and no arm inside the freezer section, there is nothing here to repair.
Causes in likelihood order on this model group
- Freezer section not cold enough to cycle the mould — An ice maker only harvests once the mould reaches its release temperature, so a compartment running a few degrees warm makes ice slowly or stops entirely. On FF this is where to start, because the alternative first checks all need the cabinet moved or a panel off and this one does not.
- Air path to the compartment blocked by how it is packed — A compartment packed to the rear wall stops the cold air reaching the mould, so the machine can be running correctly and the ice maker still never see its release temperature. Ranked second because it explains the cases the first cause does not, and because on this family the two are checked from the same side of the cabinet.
- The cabinet is not fitted with an ice maker, or its switch is off — Across a stem this wide the fitting is not uniform, and an arm resting in its raised position or a switch left off produces exactly the same complaint as a broken machine. Third, and only on the models of this family that carry the fitting at all — on the rest of the fifty-four codes it is not a candidate.
The order of checks, and why it is this one
- Water, cold, harvest — in that order — The three stages fail in different places, and checking them in sequence means you never test a stage that the previous one has already explained.
- Judge the freezer section by the food in it — Ice cream that is soft and packets that flex are a temperature answer, not an ice maker answer.
- Clear the rear of the compartment and leave a gap — Anything hard against the back wall or a vent is a candidate before a part is suspected.
- Look inside the freezer section for the mould and the arm — No mould means nothing to fix. An arm in the raised position, or a switch at off, means nothing broken.
Before you touch anything
Safety
Switch the breaker off or unplug the unit before removing any panel; a capacitor can hold a charge after the power is off. Anything you do behind the freezer rear panel happens next to a fan blade that the door switch is there to stop, so leave that switch alone.
Models in the FF family
Reference| Model number | Family key |
|---|---|
| FF1010D0W | avanti:refrigerator:ff |
| FF1011D1B | avanti:refrigerator:ff |
| FF1013D3S | avanti:refrigerator:ff |
| FF104H0W | avanti:refrigerator:ff |
| FF104H3S | avanti:refrigerator:ff |
| FF10B*** | avanti:refrigerator:ff |
| FF10B0W | avanti:refrigerator:ff |
| FF10B1B | avanti:refrigerator:ff |
| FF10B3S | avanti:refrigerator:ff |
| FF116B0W | avanti:refrigerator:ff |
| FF116D0W | avanti:refrigerator:ff |
| FF120WH | avanti:refrigerator:ff |
| FF138G0W | avanti:refrigerator:ff |
| FF138G0W-1 | avanti:refrigerator:ff |
| FF138G1B-1 | avanti:refrigerator:ff |
| FF138G3S | avanti:refrigerator:ff |
| FF138G3S-1 | avanti:refrigerator:ff |
| FF145H0W | avanti:refrigerator:ff |
| FF145H3S | avanti:refrigerator:ff |
| FF14D0W-4 | avanti:refrigerator:ff |
| FF14D3S-4 | avanti:refrigerator:ff |
| FF14V0W | avanti:refrigerator:ff |
| FF14V1B | avanti:refrigerator:ff |
| FF14V3S | avanti:refrigerator:ff |
| FF15X0W | avanti:refrigerator:ff |
| FF15X1B | avanti:refrigerator:ff |
| FF15X3S | avanti:refrigerator:ff |
| FF18B0W | avanti:refrigerator:ff |
| FF18B1B | avanti:refrigerator:ff |
| FF18B3S | avanti:refrigerator:ff |
| FF18D0W | avanti:refrigerator:ff |
| FF18D0W-2 | avanti:refrigerator:ff |
| FF18D0W-4 | avanti:refrigerator:ff |
| FF18D1B | avanti:refrigerator:ff |
| FF18D1B-4 | avanti:refrigerator:ff |
| FF18D3S | avanti:refrigerator:ff |
| FF18D3S-2 | avanti:refrigerator:ff |
| FF18D3S-4 | avanti:refrigerator:ff |
| FF18F0W | avanti:refrigerator:ff |
| FF18F1B | avanti:refrigerator:ff |
| FF18F3S | avanti:refrigerator:ff |
| FF18H** | avanti:refrigerator:ff |
| FF18H0W | avanti:refrigerator:ff |
| FF18H1B | avanti:refrigerator:ff |
| FF18H3S | avanti:refrigerator:ff |
| FF45006W | avanti:refrigerator:ff |
| FF45016PS | avanti:refrigerator:ff |
| FF4D15H3S | avanti:refrigerator:ff |
| FF7B** | avanti:refrigerator:ff |
| FF7B0W | avanti:refrigerator:ff |
| FF7B3S | avanti:refrigerator:ff |
| FF99D0W | avanti:refrigerator:ff |
| FF99D1B | avanti:refrigerator:ff |
| FF99D3S | avanti:refrigerator:ff |
When to call a technician
Book a technician once the checks above come back clean, and book one straight away if any of three things is true: the compressor is hot and silent, the breaker will not hold, or there is oil at a joint. Those three each mean the fault has moved past the part of the machine an owner can reach.
Nearest pages for this model group
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