The short answer
On the AWBC series of Avallon refrigerators, an ice maker that has stopped producing leads first to the shut-off arm or sensor reading the bin as full. There is no separate brand-generic article for this fault in this reference, so this page carries the whole diagnosis for the roster below. 5 of the 6 causes below can be checked without a tool; the rest need a technician.
What you observe
- Cubes are small, hollow or only half formed — Water is arriving but not enough of it, which points at pressure or a partly blocked line.
- The cubes have fused into one block in the bin — That is slow production and melting between harvests, not a filling problem.
- There is a thin sheet of ice under the bin — Water going somewhere other than into the mould, which is a fill or a seating problem.
- The cubes taste or smell wrong — Ice takes on whatever is in the air and the water line. It is a filtration and storage matter rather than a mechanical fault.
- NEAR MISS — the whole cabinet is warm as well — Then the cooling fault comes first: no cabinet that cannot hold temperature will make ice, and that is a different page.
Causes, most likely first on the AWBC series
- The shut-off arm or sensor reading the bin as full — Every ice maker has something that stops it when the bin fills, and a bag of frozen peas resting on that arm looks exactly like a full bin. It is first here because it is free and it is common.
- The water inlet valve or the supply behind it — If nothing is arriving, nothing can freeze. A closed shut-off, a kinked line behind the cabinet or a valve that has stopped opening all present identically.
- A frozen fill tube — A slow fill freezes where it lands, the ice creeps back up the tube, and from then on nothing can get through. It is the classic repeat fault, because the slow fill is still there after you clear it.
- A freezer compartment that is not cold enough to harvest — The harvest cycle waits for the mould to reach temperature. A compartment sitting a few degrees warm makes ice slowly, then not at all, without ever looking broken.
- The ice maker module, motor or thermostat — The module runs the cycle: fill, freeze, harvest, repeat. When it stops, the mould stays full of ice and nothing moves, which is the stalled-harvest picture exactly.
- A bin or ice maker that is not seated properly — If the bin is not home, the arm or sensor cannot read it, and cubes can drop past it instead of into it. The ice under the bin is the giveaway.
Check in this order, and why
- Establish whether water is arriving at all — No water and some water are two different faults with two different lists, and nothing below matters until you know which you have.
- Look at the cube shape you are getting — Full cubes say the fill is fine and the problem is downstream. Small or hollow cubes say the opposite.
- Count what arrives over a full day rather than an hour — Ice makers work in batches with long waits between them, so anything measured over an hour tells you nothing useful.
- Only then suspect the module itself — It is last because it is the only expensive item on the list and the most frequently replaced without cause.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel. A capacitor can hold a charge after the power is off. Keep the door switch and every other interlock wired as you find them: each one stops something moving while a hand is inside. Work with the machine cold, dry and isolated, and stop at the first step that would need it powered.
Models in the AWBC family
Reference| Model number | Family key |
|---|---|
| AWBC15PGA2A | avallon:refrigerator:awbc |
| AWBC15PSA2A | avallon:refrigerator:awbc |
| AWBC15SGA2A | avallon:refrigerator:awbc |
| AWBC241GGFD | avallon:refrigerator:awbc |
| AWBC242PRG | avallon:refrigerator:awbc |
| AWBC242PRG** | avallon:refrigerator:awbc |
| AWBC242PRS | avallon:refrigerator:awbc |
| AWBC242PRS** | avallon:refrigerator:awbc |
| AWBC242SG | avallon:refrigerator:awbc |
| AWBC242SG** | avallon:refrigerator:awbc |
| AWBC24PGA2A | avallon:refrigerator:awbc |
| AWBC24PSA2A | avallon:refrigerator:awbc |
| AWBC24SGA2A | avallon:refrigerator:awbc |
When to call a technician
The line falls here: what you can see, reach and clear with the machine isolated is owner work; the sealed system, the compressor and anything that has to be measured rather than looked at is not. On this page that puts the ice maker module, motor or thermostat on the far side of the line.
Other problems covered for the AWBC series
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
