Heater relay stuck on the control module

A welded heater relay can keep the element powered when it should be off — stop using the drawer until the control module is replaced.
Stop using the drawer — a stuck heater relay can leave the element powered continuously
Confirm the fault is the module relay, not the element, by checking whether heat stays on when it should be off
A3 indicates a control-module relay fault, so the module is replaced as a sealed unit
Individual relays are not serviced in the field on the DishDrawer control module
After replacement, run a cycle and confirm the heater cycles off on schedule
Pro Diagnostic Tip
A3 is a stuck-ON heater relay — the contacts have welded closed, so the element stays powered. The drawer control module is replaced as a unit; the relay is not repaired on its own.
Repair Difficulty
Professional OnlyEstimated Repair Cost
$250–$500
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $3,000+ in professional tools — your diagnostic is free.
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Error code A3 is a high-severity issue that can cause further damage to your dishwasher if left unresolved. A licensed technician can diagnose and fix it the same day.
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Fisher & Paykel error code A3 indicates: Heater relay stuck on the control module. This is a high-severity issue affecting your dishwasher.
Stop using the drawer — a stuck heater relay can leave the element powered continuously Then, Confirm the fault is the module relay, not the element, by checking whether heat stays on when it should be off Then, A3 indicates a control-module relay fault, so the module is replaced as a sealed unit There are 2 more steps — see the full troubleshooting guide above. This repair typically requires professional tools and expertise.
Besides the error code on the display, common signs include: Drawer overheating; Tub uncomfortably hot to touch; Cycle faulting out. If you notice any of these symptoms, check your dishwasher's display panel for error code A3.
Repair costs for Fisher & Paykel A3 typically range from $250 to $500 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.