Unbalanced load

Open lid, redistribute items evenly around the drum
Add a few towels if washing a single heavy item like a comforter
Check washer leveling — all four feet must be firmly on the floor
Verify shipping bolts were removed (new installations)
Pro Diagnostic Tip
Persistent uL on balanced loads indicates worn suspension rods or shock absorbers — push down on the drum; if it bounces more than once, replace suspension
Repair Difficulty
Easy — DIY FriendlyEstimated Repair Cost
$0–$120
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Here's what a professional technician does to resolve this issue:
Diagnose the root cause, test affected components with calibrated meters, replace faulty parts with OEM replacements, and verify proper operation through a full test cycle.
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Don't let error code uL disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Fixed or It's Free
$89 → $0 Service Call & Diagnosis — offer ends May 31
Electrolux error code uL indicates: Unbalanced load. This is a low-severity issue affecting your washer (kenmore).
Open lid, redistribute items evenly around the drum Then, Add a few towels if washing a single heavy item like a comforter Then, Check washer leveling — all four feet must be firmly on the floor There are 1 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
Besides the error code on the display, common signs include: Loud banging during spin; Washer walks across floor; Spin cycle stops repeatedly. If you notice any of these symptoms, check your washer (kenmore)'s display panel for error code uL.
Repair costs for Electrolux uL typically range from $0 to $120 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.