What this code means, briefly
Read E_35 as this: the manufacturer answers this code with an instruction rather than a description: power the unit down at the circuit breaker for one minute. Carry out the published reset once; if the cooktop then works normally you can use it, and if the code returns at once stop. You can settle whether this is a one-off or a real fault yourself; naming the failed part is not owner work.
Error codes
Reference| Code | Meaning |
|---|---|
| E_35 | Power unit down by turning off the circuit breaker(s) for one (1) minute. |
What you actually observe
- The code comes back immediately after the reset — That is the important observation: an instantly returning code is live rather than stored.
- The panel is lit but no zone will start — A control holding a condition refuses the work rather than doing it badly.
- NEAR MISS — the appliance is dead with no display — No display at all is a supply fault, not a code, and it is checked at the breaker.
What triggers E_35, most likely first
- A condition held from the last power-up sequence — It goes first because the published answer is a power cycle at the breaker: a control that did not complete its start-up sequence holds the condition until the supply is genuinely removed, which is precisely what the remedy undoes.
- A supply disturbance the control recorded — A cut, a brownout or a heavy load elsewhere in the building is seen and kept by the control, and the record outlives the event that caused it.
- A genuine fault in the control or its wiring — Last, and only where the code returns immediately: at that point the power cycle has done all it can and the fault is live.
What to check first, second, third
- Time how long the cooktop stays clear afterwards — Immediately, hours or days: that answer is the diagnosis.
- Check the breaker you are switching is the cooktop one — A cooktop is a fixed connection, and a reset on the wrong breaker looks exactly like a reset that did not work.
- Carry out the manufacturer published remedy exactly once — Cut power at the breaker for a full minute, restore it, and watch what happens next.
- Body: Rule the supply out before the appliance, because a code whose remedy is a power cycle is most often a supply event the control kept.
What an owner can safely do
- Switch the appliance off at the breaker for a full minute — A full minute, not a flick. The control has to lose its supply completely for the reset to mean anything.
About 5 min
- Switch the cooktop off at the circuit breaker for one minute, restore power and use it normally once — A full minute, not a flick, and one cooking session afterwards rather than a series of resets.
About 10 min
- Restore power and watch the whole power-up — You are looking for whether the code returns during the power-up, on the first command, or not at all.
About 10 min
- STOP HERE — do not repeat the reset indefinitely — A code that returns each time is live. Resetting round a live fault hides it rather than fixing it.
Safety first
Safety
Isolate the cooktop at its circuit breaker before any panel comes off — a capacitor can hold a charge after the power is off, and this is a fixed high-current appliance rather than one you unplug. Put nothing cold or wet on hot glass. On a gas model, if you smell gas, leave the building and call the gas utility from outside.
When to call a technician
Call with your notes rather than with the code alone.
Nearby codes on the same appliance
Scope of this reading
What is written here is generalized to the KitchenAid cooktop line rather than to a single family. Deliberately absent: connector positions, wiring colours, part numbers and the service sequences for your particular build, all of which vary across the line and belong in the manual for your model. If a model-specific page for this code has been published it is linked from the index below, and that page outranks this one for your unit.
Links: - [KitchenAid cooktop error codes](/blog/kitchenaid-cooktop-error-codes)
The code index
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
