The answer before the explanation
On CRASD models the puddle usually forms at the front, below the door.
Symptoms on this family
- Dripping heard behind the rear freezer panel after the compressor stops — Normal in small amounts at the end of a defrost; a fault when it continues for many minutes or runs down the back wall.
- Water appearing only after the ice maker fills — The timing ties the leak to the supply side rather than to the defrost cycle, and that is the single most useful observation you can make.
- A wet patch behind the cabinet rather than in front of it — That is the fill line, the shut-off or the pan itself, and it means the floor at the front stays dry while the wall behind stays damp.
- Frost on the food in the top drawer and water below it — Air is moving through a gap that should be sealed, condensing on the food and running down.
- A pool of clear water at the front of the base, below the door — It reappears within a day of being mopped up and is at cabinet temperature rather than warm.
The ranking that applies to this platform
- Ice-maker fill tube icing at the mouth — The tube runs through the door channel on this platform, and a slow fill leaves a bead that freezes, so the next fill sprays rather than pours.
- Water supply fitting weeping at the shut-off — Second on cabinets that have been moved. A compression fitting that has been flexed once will weep, and the drip runs along the floor to the front where it is finally noticed.
- Base drain pan cracked or shifted off its seat — Common after a slide-out on an uneven floor: the pan rides the levelling foot, tips, and empties its contents toward the front of the machine compartment.
- Door seal failing so warm air condenses on the liner — Not a leak at all but it reads as one. Humid air on cold plastic makes water where none was plumbed, and the cure is a seal rather than a drain.
Check in this order, and why
- Time the puddle against the ice maker — Switch the ice maker off for a day. If the floor stays dry, you have moved the fault to the supply side without opening anything.
- Watch a full defrost cycle end with a torch in the freezer — The slowest check and the most conclusive: you see where the meltwater actually goes instead of inferring it.
- Look at the back of the freezer floor for a rim of ice around the drain port — It costs nothing but emptying a drawer.
- Run a sheet of paper around the door seal — Where it slides out with no drag, the seal is not sealing, and that is the leak that is not a leak.
What to do before you start
Safety
Kill the power before servicing. Two hazards sit close together in these cabinets: mains at the compressor terminals and a sealed refrigerant loop that must never be opened by anyone without the ticket to do it.
Models in the CRASD family
Reference| Model number | Family key |
|---|---|
| CRASD5001 | bougerv:refrigerator:crasd |
| CRASD5001W | bougerv:refrigerator:crasd |
When to stop and book a visit
Get a technician the moment the food in the cabinet is at risk and the checks have not moved the fault. Every hour of a warm cabinet costs groceries, and a fault that survived the obvious tests is rarely the cheap one.
