What the BUC family is
The BUC family is a line of 13 models of this brand of refrigerators, listed in full in the model table below. The table resolves to five distinct model stems, with the remaining differences carried in a trailing code.
What goes wrong, and where it is covered
- The cabinet runs but does not get cold — The compressor is clearly working and the food is still warm, often with the outside of the cabinet hot to the touch. — Slug: black-decker-black-decker-refrigerator-buc-refrigerator-cooling-failure
- Ice production has stopped or slowed — An empty bin, or cubes that come out small and hollow. — Slug: black-decker-black-decker-refrigerator-buc-refrigerator-ice-production
- Water inside the cabinet or on the floor — Water where there should be none - inside the cabinet, or on the floor at the front or the back. — Slug: black-decker-black-decker-refrigerator-buc-refrigerator-water-leak
Problem classes in frequency order
- The cabinet runs but does not get cold — Ranked first on this family. A compact cabinet has almost no margin at the condenser, so anything that slows heat leaving the back shows up as warm food quickly.
- Ice production has stopped or slowed — Second, and it shares a root with the first - a small cabinet with very little slack anywhere.
- Water inside the cabinet or on the floor — Third: a light shell transmits what a heavier cabinet would absorb.
Models in the BUC family — The models this profile covers, as the product spine lists them.
Reference| Model number | Family key |
|---|---|
| BUC1100XB | black-decker:refrigerator:buc |
| BUC1100XS | black-decker:refrigerator:buc |
| BUC1100XW | black-decker:refrigerator:buc |
| BUC1400XB | black-decker:refrigerator:buc |
| BUC1400XS | black-decker:refrigerator:buc |
| BUC1400XW | black-decker:refrigerator:buc |
| BUC1700XB | black-decker:refrigerator:buc |
| BUC1700XS | black-decker:refrigerator:buc |
| BUC1700XW | black-decker:refrigerator:buc |
| BUC2100JB | black-decker:refrigerator:buc |
| BUC2100JS | black-decker:refrigerator:buc |
| BUC2100JW | black-decker:refrigerator:buc |
| BUC2120M* | black-decker:refrigerator:buc |
Fault profile — Qualitative ranking of the problem classes on this family.
General guidance| Problem class | Where it ranks on this family | Owner-checkable first step |
|---|---|---|
| The cabinet runs but does not get cold | first | Clear the condenser grille and check the door seal grips |
| Ice production has stopped or slowed | second | Check the supply tap and the compartment temperature |
| Water inside the cabinet or on the floor | third | Find and clear the drain hole in the cabinet floor |
When to call
The line on this platform is the panel, not the fault. Cooling, leaks, noise and ice all begin with checks an owner can do in minutes, and all four end at the same place: a rear cover that should not come off with the unit connected.
Other families
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Sarah Chen
Lead Appliance Repair Technician · 12 years experience
EPA 608 UniversalNASTeC Certified
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
