What this usually means
A new noise on the Beko washer line whose series the parts list never named is a filter check and a levelling check before it is anything else, and on these machines both are done from outside the cabinet in half an hour.
The symptoms, and their near misses
- A drone that is present at every speed — A motor bearing rather than a drum bearing, because it does not track the drum speed.
- A grinding or roaring that rises with the spin speed — Speed-dependent noise from the drum area points at the bearing, and it gets worse over weeks rather than suddenly. On these machines the access for this is the same across the line.
- A hum with no drum movement — Power reaching the motor with something stopping the drum — a jam, a belt off its pulley, or a capacitor fault.
- The noise started after the machine was moved — Transit bolts, a dropped foot or a hose now under strain. All three arrive with a move.
- A metallic tinkle during the wash — Small metallic sounds mean small metallic objects; find them before they cut something.
- NEAR MISS — the noise only happens with a duvet in — That is a load problem rather than a machine problem, and it will happen to a healthy machine every time.
- NEAR MISS — the machine is new and still has transit bolts fitted — Transit bolts lock the drum for delivery. Left in, they produce a hammering that sounds terminal and harms the machine.
The causes, ranked
- An object between the drum and the tub — First, and by a distance. This one damages the machine if it is left, which is why a scraping noise should stop the machine today. On the Beko washer line whose series the parts list never named this is the part that is reachable first.
- A failing drum bearing — Second on this list. A bearing rarely fails alone: the seal goes first, the water follows, and the noise arrives last.
- A motor bearing or brush fault — Next after those two. Less common than a drum bearing, and it produces a noise that is present at all speeds rather than rising with the spin. That holds for every model the table on this page lists.
- Foreign objects in the sump or the filter — Fourth. Coins, buttons and grips escape pockets, pass the drum and land in the sump, where they rattle against the pump housing on every cycle.
- Worn suspension dampers or springs — Fifth, and uncommon. Damping wears out gradually, so the machine passes balance checks less and less well and eventually knocks on every spin.
Working through it in order
- Note whether the pitch rises with the spin — Pitch behaviour separates the two expensive causes.
- Run a spin with a small even load — If the noise goes away with an easy load, it was balance rather than a failure. This is where the Beko washer line whose series the parts list never named differs from the brand’s other lines.
- Run an empty drum on a spin-only programme — An empty spin is the cleanest mechanical test available.
- Check the machine is level and does not rock — Press each corner in turn; any movement means the feet need adjusting.
Isolate it first
Safety
Power and water both off before you start. Unplug the appliance or switch off its breaker, close the inlet taps, and drain the machine through its filter hose into a tray rather than onto the floor. A loaded drum is heavy and the cabinet will walk if it is moved while wet.
When to call a technician
Book a visit if a scraping noise persists after the filter and the drum have been checked, because something is likely between the drum and the tub and it will cut through given time.
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Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
