Do I need to turn the water off?

If the water is at the back of the appliance, yes. The fill line is under mains pressure all the time, and a fitting leak will not wait for a convenient moment.

Will a leak damage the appliance itself?

It can. Water standing under the cabinet reaches the compressor compartment, and ice in the drain trough eventually blocks the airflow as well as the drain.

Why does ice keep forming under the freezer floor?

Because the drain is blocked and the meltwater freezes where it stands. Clearing it once is easy; clearing it repeatedly means the drain needs proper attention.

Do the models in this family drain the same way?

The principle is identical across the family. The trough and panel layout differs between builds, so check your model in the table if a part is needed.

Should I stop using it until it is fixed?

Not usually — it will keep food cold. But if the water is reaching a wooden floor or another cabinet, move it out and shut the supply until the source is found.

Want a regional phone & address? Pick your area.

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Brand=Bangson|Family=Bangson-Refrigerator-Usbsr|Appliance=Refrigerator|Symptom=Water-Leak8 min read

Bangson USBSR Refrigerator: Water Leak

Sarah Chen·Lead Appliance Repair Technician

2026-09-23·8 min read·EPA 608 Universal

Table of Contents

The short answer

On the USBSR line the position of the water names the fault. Water under the crisper drawers is the defrost drain; water at the back on the floor is the fill line or the drain pan; water on the shelves is condensation from a door that is not sealing. Deciding which of the three you have takes one look and saves opening the wrong part of the machine. The name covers a long run of model numbers, so treat the ranking below as the pattern for the platform and the table as the authority on which machine you actually have.

What you observe on these models

A puddle on the floor at the back of the appliance — Fill line, filter head or an overflowing drain pan; the water is arriving from behind rather than from inside.
Water on the shelves and condensation on the liner — Humid air getting in past a gasket that has taken a set, condensing on the cold surfaces inside.
A leak that started right after a filter change — The filter head is not seated or an O-ring has been displaced, which is a two-minute fix and a very common one.
Drips down the inside of the freezer back wall — Defrost meltwater running where the drain trough is iced, which will reach the floor eventually.
NEAR MISS — water only when the dispenser is used — That is a dispenser or a line fitting, and it is a different and simpler job than a drain blockage.

Causes, most likely first on the USBSR line

Blocked defrost drain or an iced drain trough — First, and the cheapest to rule out. It ranks first because it accounts for more refrigerator leaks than everything else combined, and because the fix needs warm water rather than parts.
Door gasket letting humid air in — Next most likely on these models. It is cheap to test with a sheet of paper and it also explains a cabinet that has been running harder than it used to.
Cracked or overflowing drain pan — Third — worth checking once the two above are clean. The pan sits above the compressor to evaporate meltwater, and a cabinet in a humid room can simply produce more than it can evaporate.

Check in this order, and why

Find the drain hole at the base of the freezer compartment — Empty the freezer, lift the floor panel, and clear the trough and the hole with warm water. Ice in the trough with water above it confirms it outright.
Close each door on a sheet of paper and pull it out — Do it at several points on both doors. Drag-free spots are where humid air is entering, and where condensation will be worst.
Look at the drain pan above the compressor — It should hold water without a crack and without overflowing. A pan that is dry with water on the floor means the water never reached it.

Before you open anything

Safety

Unplug the appliance or switch off its breaker before removing any panel — a capacitor can hold a charge after the power is off. Leave the sealed refrigerant circuit alone: it is licensed work, and a line opened by accident turns a small repair into a replacement.

Models in the USBSR family

Reference

Model number	Family key
US-BSR-001	bangson:refrigerator:usbsr
US-BSR-002	bangson:refrigerator:usbsr
US-BSR-003	bangson:refrigerator:usbsr
US-BSR-004	bangson:refrigerator:usbsr
US-BSR-005	bangson:refrigerator:usbsr
US-BSR-006	bangson:refrigerator:usbsr
US-BSR-007	bangson:refrigerator:usbsr
US-BSR-007-1	bangson:refrigerator:usbsr
US-BSR-007-2	bangson:refrigerator:usbsr
US-BSR-007-3	bangson:refrigerator:usbsr
US-BSR-0075	bangson:refrigerator:usbsr
US-BSR-00753	bangson:refrigerator:usbsr
US-BSR-00754	bangson:refrigerator:usbsr
US-BSR-00755	bangson:refrigerator:usbsr
US-BSR-00756	bangson:refrigerator:usbsr
US-BSR-0075SL	bangson:refrigerator:usbsr
US-BSR-007A	bangson:refrigerator:usbsr
US-BSR-008	bangson:refrigerator:usbsr
US-BSR-008-1	bangson:refrigerator:usbsr
US-BSR-008-2	bangson:refrigerator:usbsr
US-BSR-008-3	bangson:refrigerator:usbsr
US-BSR-008A	bangson:refrigerator:usbsr
US-BSR-009	bangson:refrigerator:usbsr
US-BSR-017	bangson:refrigerator:usbsr
US-BSR-017-2	bangson:refrigerator:usbsr
US-BSR-0176	bangson:refrigerator:usbsr
US-BSR-0178	bangson:refrigerator:usbsr
US-BSR-018	bangson:refrigerator:usbsr
US-BSR-019	bangson:refrigerator:usbsr
US-BSR-019-2	bangson:refrigerator:usbsr
US-BSR-0196	bangson:refrigerator:usbsr
US-BSR-0198	bangson:refrigerator:usbsr
US-BSR-026	bangson:refrigerator:usbsr
US-BSR-028	bangson:refrigerator:usbsr
US-BSR-028-2	bangson:refrigerator:usbsr
US-BSR-028WH	bangson:refrigerator:usbsr
US-BSR-036	bangson:refrigerator:usbsr
US-BSR-038	bangson:refrigerator:usbsr
US-BSR-038WH	bangson:refrigerator:usbsr
US-BSR-100	bangson:refrigerator:usbsr
US-BSR-100-1	bangson:refrigerator:usbsr
US-BSR-100-2	bangson:refrigerator:usbsr
US-BSR-100-3	bangson:refrigerator:usbsr
US-BSR-100A	bangson:refrigerator:usbsr
US-BSR-101	bangson:refrigerator:usbsr
US-BSR-101-1	bangson:refrigerator:usbsr
US-BSR-101-2	bangson:refrigerator:usbsr
US-BSR-101-3	bangson:refrigerator:usbsr
US-BSR-101A	bangson:refrigerator:usbsr
US-BSR-102	bangson:refrigerator:usbsr
US-BSR-102-2	bangson:refrigerator:usbsr
US-BSR-102A	bangson:refrigerator:usbsr
US-BSR-103	bangson:refrigerator:usbsr
US-BSR-104	bangson:refrigerator:usbsr
US-BSR-105	bangson:refrigerator:usbsr
US-BSR-106	bangson:refrigerator:usbsr
US-BSR-107	bangson:refrigerator:usbsr
US-BSR-108	bangson:refrigerator:usbsr
US-BSR-109	bangson:refrigerator:usbsr
US-BSR-200	bangson:refrigerator:usbsr
US-BSR-200-1	bangson:refrigerator:usbsr
US-BSR-200-2	bangson:refrigerator:usbsr
US-BSR-200RE	bangson:refrigerator:usbsr
US-BSR-200WH	bangson:refrigerator:usbsr
US-BSR-200WH-1	bangson:refrigerator:usbsr
US-BSR-201	bangson:refrigerator:usbsr
US-BSR-203	bangson:refrigerator:usbsr
US-BSR-204	bangson:refrigerator:usbsr
US-BSR-205	bangson:refrigerator:usbsr
US-BSR-207	bangson:refrigerator:usbsr
US-BSR-300	bangson:refrigerator:usbsr
US-BSR-300-1	bangson:refrigerator:usbsr
US-BSR-300-2	bangson:refrigerator:usbsr
US-BSR-300-3	bangson:refrigerator:usbsr
US-BSR-300A	bangson:refrigerator:usbsr
US-BSR-301	bangson:refrigerator:usbsr
US-BSR-301-1	bangson:refrigerator:usbsr
US-BSR-301-2	bangson:refrigerator:usbsr
US-BSR-301-3	bangson:refrigerator:usbsr
US-BSR-301A	bangson:refrigerator:usbsr
US-BSR-302	bangson:refrigerator:usbsr
US-BSR-303	bangson:refrigerator:usbsr
US-BSR-304	bangson:refrigerator:usbsr
US-BSR-305	bangson:refrigerator:usbsr
US-BSR-306	bangson:refrigerator:usbsr
US-BSR-307	bangson:refrigerator:usbsr
US-BSR-308	bangson:refrigerator:usbsr
US-BSR-309	bangson:refrigerator:usbsr
US-BSR-310	bangson:refrigerator:usbsr
US-BSR-311	bangson:refrigerator:usbsr
US-BSR-600	bangson:refrigerator:usbsr
US-BSR-601	bangson:refrigerator:usbsr
US-BSR-602	bangson:refrigerator:usbsr
US-BSR-603	bangson:refrigerator:usbsr
US-BSR-610	bangson:refrigerator:usbsr
US-BSR-610VX	bangson:refrigerator:usbsr
US-BSR-610VXRE	bangson:refrigerator:usbsr
US-BSR-610VXWH	bangson:refrigerator:usbsr
US-BSR-611	bangson:refrigerator:usbsr
US-BSR-612	bangson:refrigerator:usbsr
US-BSR-613	bangson:refrigerator:usbsr
US-BSR-620	bangson:refrigerator:usbsr
US-BSR-620VX	bangson:refrigerator:usbsr
US-BSR-620VXRE	bangson:refrigerator:usbsr
US-BSR-620VXWH	bangson:refrigerator:usbsr
US-BSR-621	bangson:refrigerator:usbsr
US-BSR-625VX	bangson:refrigerator:usbsr
US-BSR-628VX	bangson:refrigerator:usbsr

When to call a technician

Start with the defrost drain, because it is both the most likely cause and the one that needs no parts. Call when it has been cleared twice and returned, when the pan is cracked, or when you cannot find a source at all after drying and watching for a day. Keep a towel under the cabinet in the meantime rather than mopping the same spot — where the water reappears is itself part of the diagnosis.

Frequently Asked Questions

Do I need to turn the water off?: If the water is at the back of the appliance, yes. The fill line is under mains pressure all the time, and a fitting leak will not wait for a convenient moment.
Will a leak damage the appliance itself?: It can. Water standing under the cabinet reaches the compressor compartment, and ice in the drain trough eventually blocks the airflow as well as the drain.
Why does ice keep forming under the freezer floor?: Because the drain is blocked and the meltwater freezes where it stands. Clearing it once is easy; clearing it repeatedly means the drain needs proper attention.
Do the models in this family drain the same way?: The principle is identical across the family. The trough and panel layout differs between builds, so check your model in the table if a part is needed.
Should I stop using it until it is fixed?: Not usually — it will keep food cold. But if the water is reaching a wooden floor or another cabinet, move it out and shut the supply until the source is found.

Need this fixed for good?

Can't fix it yourself? Our vetted technicians are ready to help.

Book a Free Diagnostic Visit

Same-day service • 90-day warranty • Free diagnostic visit

Call NowAvailable 24/7 — call or textBook Online

Need Brand=Bangson|Family=Bangson-Refrigerator-Usbsr|Appliance=Refrigerator|Symptom=Water-Leak Repair?

(415) 795-7300Available 24/7 — call or textBook Free Diagnosis

Back to Blog

Brand=Bangson|Family=Bangson-Refrigerator-Usbsr|Appliance=Refrigerator|Symptom=Water-Leak8 min read

Bangson USBSR Refrigerator: Water Leak

Sarah Chen·Lead Appliance Repair Technician

2026-09-23·8 min read·EPA 608 Universal

Table of Contents

The short answer

What you observe on these models

A puddle on the floor at the back of the appliance — Fill line, filter head or an overflowing drain pan; the water is arriving from behind rather than from inside.
Water on the shelves and condensation on the liner — Humid air getting in past a gasket that has taken a set, condensing on the cold surfaces inside.
A leak that started right after a filter change — The filter head is not seated or an O-ring has been displaced, which is a two-minute fix and a very common one.
Drips down the inside of the freezer back wall — Defrost meltwater running where the drain trough is iced, which will reach the floor eventually.
NEAR MISS — water only when the dispenser is used — That is a dispenser or a line fitting, and it is a different and simpler job than a drain blockage.

Causes, most likely first on the USBSR line

Blocked defrost drain or an iced drain trough — First, and the cheapest to rule out. It ranks first because it accounts for more refrigerator leaks than everything else combined, and because the fix needs warm water rather than parts.
Door gasket letting humid air in — Next most likely on these models. It is cheap to test with a sheet of paper and it also explains a cabinet that has been running harder than it used to.
Cracked or overflowing drain pan — Third — worth checking once the two above are clean. The pan sits above the compressor to evaporate meltwater, and a cabinet in a humid room can simply produce more than it can evaporate.

Check in this order, and why

Find the drain hole at the base of the freezer compartment — Empty the freezer, lift the floor panel, and clear the trough and the hole with warm water. Ice in the trough with water above it confirms it outright.
Close each door on a sheet of paper and pull it out — Do it at several points on both doors. Drag-free spots are where humid air is entering, and where condensation will be worst.
Look at the drain pan above the compressor — It should hold water without a crack and without overflowing. A pan that is dry with water on the floor means the water never reached it.

Before you open anything

Safety

Models in the USBSR family

Reference

Model number	Family key
US-BSR-001	bangson:refrigerator:usbsr
US-BSR-002	bangson:refrigerator:usbsr
US-BSR-003	bangson:refrigerator:usbsr
US-BSR-004	bangson:refrigerator:usbsr
US-BSR-005	bangson:refrigerator:usbsr
US-BSR-006	bangson:refrigerator:usbsr
US-BSR-007	bangson:refrigerator:usbsr
US-BSR-007-1	bangson:refrigerator:usbsr
US-BSR-007-2	bangson:refrigerator:usbsr
US-BSR-007-3	bangson:refrigerator:usbsr
US-BSR-0075	bangson:refrigerator:usbsr
US-BSR-00753	bangson:refrigerator:usbsr
US-BSR-00754	bangson:refrigerator:usbsr
US-BSR-00755	bangson:refrigerator:usbsr
US-BSR-00756	bangson:refrigerator:usbsr
US-BSR-0075SL	bangson:refrigerator:usbsr
US-BSR-007A	bangson:refrigerator:usbsr
US-BSR-008	bangson:refrigerator:usbsr
US-BSR-008-1	bangson:refrigerator:usbsr
US-BSR-008-2	bangson:refrigerator:usbsr
US-BSR-008-3	bangson:refrigerator:usbsr
US-BSR-008A	bangson:refrigerator:usbsr
US-BSR-009	bangson:refrigerator:usbsr
US-BSR-017	bangson:refrigerator:usbsr
US-BSR-017-2	bangson:refrigerator:usbsr
US-BSR-0176	bangson:refrigerator:usbsr
US-BSR-0178	bangson:refrigerator:usbsr
US-BSR-018	bangson:refrigerator:usbsr
US-BSR-019	bangson:refrigerator:usbsr
US-BSR-019-2	bangson:refrigerator:usbsr
US-BSR-0196	bangson:refrigerator:usbsr
US-BSR-0198	bangson:refrigerator:usbsr
US-BSR-026	bangson:refrigerator:usbsr
US-BSR-028	bangson:refrigerator:usbsr
US-BSR-028-2	bangson:refrigerator:usbsr
US-BSR-028WH	bangson:refrigerator:usbsr
US-BSR-036	bangson:refrigerator:usbsr
US-BSR-038	bangson:refrigerator:usbsr
US-BSR-038WH	bangson:refrigerator:usbsr
US-BSR-100	bangson:refrigerator:usbsr
US-BSR-100-1	bangson:refrigerator:usbsr
US-BSR-100-2	bangson:refrigerator:usbsr
US-BSR-100-3	bangson:refrigerator:usbsr
US-BSR-100A	bangson:refrigerator:usbsr
US-BSR-101	bangson:refrigerator:usbsr
US-BSR-101-1	bangson:refrigerator:usbsr
US-BSR-101-2	bangson:refrigerator:usbsr
US-BSR-101-3	bangson:refrigerator:usbsr
US-BSR-101A	bangson:refrigerator:usbsr
US-BSR-102	bangson:refrigerator:usbsr
US-BSR-102-2	bangson:refrigerator:usbsr
US-BSR-102A	bangson:refrigerator:usbsr
US-BSR-103	bangson:refrigerator:usbsr
US-BSR-104	bangson:refrigerator:usbsr
US-BSR-105	bangson:refrigerator:usbsr
US-BSR-106	bangson:refrigerator:usbsr
US-BSR-107	bangson:refrigerator:usbsr
US-BSR-108	bangson:refrigerator:usbsr
US-BSR-109	bangson:refrigerator:usbsr
US-BSR-200	bangson:refrigerator:usbsr
US-BSR-200-1	bangson:refrigerator:usbsr
US-BSR-200-2	bangson:refrigerator:usbsr
US-BSR-200RE	bangson:refrigerator:usbsr
US-BSR-200WH	bangson:refrigerator:usbsr
US-BSR-200WH-1	bangson:refrigerator:usbsr
US-BSR-201	bangson:refrigerator:usbsr
US-BSR-203	bangson:refrigerator:usbsr
US-BSR-204	bangson:refrigerator:usbsr
US-BSR-205	bangson:refrigerator:usbsr
US-BSR-207	bangson:refrigerator:usbsr
US-BSR-300	bangson:refrigerator:usbsr
US-BSR-300-1	bangson:refrigerator:usbsr
US-BSR-300-2	bangson:refrigerator:usbsr
US-BSR-300-3	bangson:refrigerator:usbsr
US-BSR-300A	bangson:refrigerator:usbsr
US-BSR-301	bangson:refrigerator:usbsr
US-BSR-301-1	bangson:refrigerator:usbsr
US-BSR-301-2	bangson:refrigerator:usbsr
US-BSR-301-3	bangson:refrigerator:usbsr
US-BSR-301A	bangson:refrigerator:usbsr
US-BSR-302	bangson:refrigerator:usbsr
US-BSR-303	bangson:refrigerator:usbsr
US-BSR-304	bangson:refrigerator:usbsr
US-BSR-305	bangson:refrigerator:usbsr
US-BSR-306	bangson:refrigerator:usbsr
US-BSR-307	bangson:refrigerator:usbsr
US-BSR-308	bangson:refrigerator:usbsr
US-BSR-309	bangson:refrigerator:usbsr
US-BSR-310	bangson:refrigerator:usbsr
US-BSR-311	bangson:refrigerator:usbsr
US-BSR-600	bangson:refrigerator:usbsr
US-BSR-601	bangson:refrigerator:usbsr
US-BSR-602	bangson:refrigerator:usbsr
US-BSR-603	bangson:refrigerator:usbsr
US-BSR-610	bangson:refrigerator:usbsr
US-BSR-610VX	bangson:refrigerator:usbsr
US-BSR-610VXRE	bangson:refrigerator:usbsr
US-BSR-610VXWH	bangson:refrigerator:usbsr
US-BSR-611	bangson:refrigerator:usbsr
US-BSR-612	bangson:refrigerator:usbsr
US-BSR-613	bangson:refrigerator:usbsr
US-BSR-620	bangson:refrigerator:usbsr
US-BSR-620VX	bangson:refrigerator:usbsr
US-BSR-620VXRE	bangson:refrigerator:usbsr
US-BSR-620VXWH	bangson:refrigerator:usbsr
US-BSR-621	bangson:refrigerator:usbsr
US-BSR-625VX	bangson:refrigerator:usbsr
US-BSR-628VX	bangson:refrigerator:usbsr

When to call a technician

Frequently Asked Questions

Do I need to turn the water off?: If the water is at the back of the appliance, yes. The fill line is under mains pressure all the time, and a fitting leak will not wait for a convenient moment.
Will a leak damage the appliance itself?: It can. Water standing under the cabinet reaches the compressor compartment, and ice in the drain trough eventually blocks the airflow as well as the drain.
Why does ice keep forming under the freezer floor?: Because the drain is blocked and the meltwater freezes where it stands. Clearing it once is easy; clearing it repeatedly means the drain needs proper attention.
Do the models in this family drain the same way?: The principle is identical across the family. The trough and panel layout differs between builds, so check your model in the table if a part is needed.
Should I stop using it until it is fixed?: Not usually — it will keep food cold. But if the water is reaching a wooden floor or another cabinet, move it out and shut the supply until the source is found.

Need this fixed for good?

Can't fix it yourself? Our vetted technicians are ready to help.

Book a Free Diagnostic Visit

Same-day service • 90-day warranty • Free diagnostic visit

Call NowAvailable 24/7 — call or textBook Online

Need Brand=Bangson|Family=Bangson-Refrigerator-Usbsr|Appliance=Refrigerator|Symptom=Water-Leak Repair?

(415) 795-7300Available 24/7 — call or textBook Free Diagnosis

Bangson USBSR Refrigerator: Water Leak

The short answer

What you observe on these models

Causes, most likely first on the USBSR line

Check in this order, and why

Before you open anything

Models in the USBSR family

When to call a technician

Other problems covered for this family

Frequently Asked Questions

Need this fixed for good?

Bangson USBSR Refrigerator: Water Leak

The short answer

What you observe on these models

Causes, most likely first on the USBSR line

Check in this order, and why

Before you open anything

Models in the USBSR family

When to call a technician

Other problems covered for this family

Frequently Asked Questions

Need this fixed for good?

Bangson USBSR Refrigerator: Water Leak

The short answer

What you observe on these models

Causes, most likely first on the USBSR line

Check in this order, and why

Before you open anything

Models in the USBSR family

When to call a technician

Other problems covered for this family

Related

Frequently Asked Questions

Need this fixed for good?

Bangson USBSR Refrigerator: Water Leak

The short answer

What you observe on these models

Causes, most likely first on the USBSR line

Check in this order, and why

Before you open anything

Models in the USBSR family

When to call a technician

Other problems covered for this family

Related

Frequently Asked Questions

Need this fixed for good?