Does the water filter really affect ice production?

Yes, more than anything else in the path. A filter past its life restricts flow enough to halve the fill, and a badly seated one leaves air in the line.

The ice tastes stale. Is that a fault?

No, it is usually old ice in the bin absorbing odours, or a filter past its change interval. Empty the bin and change the filter before looking further.

Ice stopped right after I changed the filter. Coincidence?

Almost certainly not. Either the filter is not fully seated or the line still has air in it. Reseat it and run several litres through the dispenser.

Why is there a sheet of ice on the freezer floor?

The fill tube is icing and overshooting the mould. Clear it with warm water, but treat it as a sign that the fill is slow for another reason.

Can I just switch the icemaker off and use trays?

You can, and it is a sensible interim if the fault is in the icemaker itself. Leave the water supply shut too, so a slow leak does not run unnoticed.

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Brand=Bangson|Family=Bangson-Refrigerator-Usbsr|Appliance=Refrigerator|Symptom=Ice-Production8 min read

Bangson USBSR Refrigerator: Ice Maker Fault

Sarah Chen·Lead Appliance Repair Technician

2026-09-23·8 min read·EPA 608 Universal

Table of Contents

The short answer

On the USBSR line an ice complaint is usually one of three things: water not reaching the mould, a freezer that is not cold enough to trigger a harvest, or the icemaker having been switched off without anybody noticing. Work them in that order and most cases are settled before a panel is touched. The name covers a long run of model numbers, so treat the ranking below as the pattern for the platform and the table as the authority on which machine you actually have.

What you observe on these models

One block of fused ice instead of cubes — Slow production with a long dwell, or repeated partial melting, which points at freezer temperature rather than at water.
A leak or an ice sheet at the back of the freezer floor — The fill tube is icing and overshooting the mould, which will keep happening until the tube is cleared and the cause of the slow fill found.
Production stopped after a filter change — The filter is not seated, or the air in the line has not been purged, and either will starve the mould.
Ice tastes or smells wrong but production is normal — A filter past its life or a bin that has been holding old ice — a water-quality issue rather than a mechanical one.
NEAR MISS — no ice and the freezer is not properly cold — Then the cooling fault is the real page; the icemaker is simply the first thing to notice it.

Causes, most likely first on the USBSR line

Clogged or badly seated water filter — The leading cause on this platform. It ranks high because filters are changed on a schedule that most households do not keep, and the symptom arrives gradually.
Water supply shut, restricted or never connected — Close behind it. The supply valve behind or under the appliance gets closed during other work and not reopened, and nothing downstream can work without it.
Frozen fill tube or a fill valve that will not open — Third in order, and the one most often missed. A fill valve with a blocked screen buzzes and passes nothing, which sounds exactly like a valve doing its job.

Check in this order, and why

Change or reseat the water filter — Run several litres through the dispenser afterwards to purge the air. A filter past its life restricts flow long before it blocks it.
Find the supply valve and confirm it is open — It is behind the appliance or under the sink. Close and reopen it fully, then listen for a fill on the next cycle before assuming anything about the machine.
Look at the fill tube where it enters the mould — Clear any ice with warm water rather than a tool, then watch the next fill. A tube that re-ices within days means the fill is slow for another reason.

Before you open anything

Safety

Unplug the appliance or switch off its breaker before removing any panel — a capacitor can hold a charge after the power is off. Leave the sealed refrigerant circuit alone: it is licensed work, and a line opened by accident turns a small repair into a replacement.

Models in the USBSR family

Reference

Model number	Family key
US-BSR-001	bangson:refrigerator:usbsr
US-BSR-002	bangson:refrigerator:usbsr
US-BSR-003	bangson:refrigerator:usbsr
US-BSR-004	bangson:refrigerator:usbsr
US-BSR-005	bangson:refrigerator:usbsr
US-BSR-006	bangson:refrigerator:usbsr
US-BSR-007	bangson:refrigerator:usbsr
US-BSR-007-1	bangson:refrigerator:usbsr
US-BSR-007-2	bangson:refrigerator:usbsr
US-BSR-007-3	bangson:refrigerator:usbsr
US-BSR-0075	bangson:refrigerator:usbsr
US-BSR-00753	bangson:refrigerator:usbsr
US-BSR-00754	bangson:refrigerator:usbsr
US-BSR-00755	bangson:refrigerator:usbsr
US-BSR-00756	bangson:refrigerator:usbsr
US-BSR-0075SL	bangson:refrigerator:usbsr
US-BSR-007A	bangson:refrigerator:usbsr
US-BSR-008	bangson:refrigerator:usbsr
US-BSR-008-1	bangson:refrigerator:usbsr
US-BSR-008-2	bangson:refrigerator:usbsr
US-BSR-008-3	bangson:refrigerator:usbsr
US-BSR-008A	bangson:refrigerator:usbsr
US-BSR-009	bangson:refrigerator:usbsr
US-BSR-017	bangson:refrigerator:usbsr
US-BSR-017-2	bangson:refrigerator:usbsr
US-BSR-0176	bangson:refrigerator:usbsr
US-BSR-0178	bangson:refrigerator:usbsr
US-BSR-018	bangson:refrigerator:usbsr
US-BSR-019	bangson:refrigerator:usbsr
US-BSR-019-2	bangson:refrigerator:usbsr
US-BSR-0196	bangson:refrigerator:usbsr
US-BSR-0198	bangson:refrigerator:usbsr
US-BSR-026	bangson:refrigerator:usbsr
US-BSR-028	bangson:refrigerator:usbsr
US-BSR-028-2	bangson:refrigerator:usbsr
US-BSR-028WH	bangson:refrigerator:usbsr
US-BSR-036	bangson:refrigerator:usbsr
US-BSR-038	bangson:refrigerator:usbsr
US-BSR-038WH	bangson:refrigerator:usbsr
US-BSR-100	bangson:refrigerator:usbsr
US-BSR-100-1	bangson:refrigerator:usbsr
US-BSR-100-2	bangson:refrigerator:usbsr
US-BSR-100-3	bangson:refrigerator:usbsr
US-BSR-100A	bangson:refrigerator:usbsr
US-BSR-101	bangson:refrigerator:usbsr
US-BSR-101-1	bangson:refrigerator:usbsr
US-BSR-101-2	bangson:refrigerator:usbsr
US-BSR-101-3	bangson:refrigerator:usbsr
US-BSR-101A	bangson:refrigerator:usbsr
US-BSR-102	bangson:refrigerator:usbsr
US-BSR-102-2	bangson:refrigerator:usbsr
US-BSR-102A	bangson:refrigerator:usbsr
US-BSR-103	bangson:refrigerator:usbsr
US-BSR-104	bangson:refrigerator:usbsr
US-BSR-105	bangson:refrigerator:usbsr
US-BSR-106	bangson:refrigerator:usbsr
US-BSR-107	bangson:refrigerator:usbsr
US-BSR-108	bangson:refrigerator:usbsr
US-BSR-109	bangson:refrigerator:usbsr
US-BSR-200	bangson:refrigerator:usbsr
US-BSR-200-1	bangson:refrigerator:usbsr
US-BSR-200-2	bangson:refrigerator:usbsr
US-BSR-200RE	bangson:refrigerator:usbsr
US-BSR-200WH	bangson:refrigerator:usbsr
US-BSR-200WH-1	bangson:refrigerator:usbsr
US-BSR-201	bangson:refrigerator:usbsr
US-BSR-203	bangson:refrigerator:usbsr
US-BSR-204	bangson:refrigerator:usbsr
US-BSR-205	bangson:refrigerator:usbsr
US-BSR-207	bangson:refrigerator:usbsr
US-BSR-300	bangson:refrigerator:usbsr
US-BSR-300-1	bangson:refrigerator:usbsr
US-BSR-300-2	bangson:refrigerator:usbsr
US-BSR-300-3	bangson:refrigerator:usbsr
US-BSR-300A	bangson:refrigerator:usbsr
US-BSR-301	bangson:refrigerator:usbsr
US-BSR-301-1	bangson:refrigerator:usbsr
US-BSR-301-2	bangson:refrigerator:usbsr
US-BSR-301-3	bangson:refrigerator:usbsr
US-BSR-301A	bangson:refrigerator:usbsr
US-BSR-302	bangson:refrigerator:usbsr
US-BSR-303	bangson:refrigerator:usbsr
US-BSR-304	bangson:refrigerator:usbsr
US-BSR-305	bangson:refrigerator:usbsr
US-BSR-306	bangson:refrigerator:usbsr
US-BSR-307	bangson:refrigerator:usbsr
US-BSR-308	bangson:refrigerator:usbsr
US-BSR-309	bangson:refrigerator:usbsr
US-BSR-310	bangson:refrigerator:usbsr
US-BSR-311	bangson:refrigerator:usbsr
US-BSR-600	bangson:refrigerator:usbsr
US-BSR-601	bangson:refrigerator:usbsr
US-BSR-602	bangson:refrigerator:usbsr
US-BSR-603	bangson:refrigerator:usbsr
US-BSR-610	bangson:refrigerator:usbsr
US-BSR-610VX	bangson:refrigerator:usbsr
US-BSR-610VXRE	bangson:refrigerator:usbsr
US-BSR-610VXWH	bangson:refrigerator:usbsr
US-BSR-611	bangson:refrigerator:usbsr
US-BSR-612	bangson:refrigerator:usbsr
US-BSR-613	bangson:refrigerator:usbsr
US-BSR-620	bangson:refrigerator:usbsr
US-BSR-620VX	bangson:refrigerator:usbsr
US-BSR-620VXRE	bangson:refrigerator:usbsr
US-BSR-620VXWH	bangson:refrigerator:usbsr
US-BSR-621	bangson:refrigerator:usbsr
US-BSR-625VX	bangson:refrigerator:usbsr
US-BSR-628VX	bangson:refrigerator:usbsr

When to call a technician

Try the free checks first, in order, and give the machine a full day after each one — an icemaker takes hours rather than minutes to show a result. Call when they are exhausted, or immediately if you find water pooling under or behind the cabinet. Do not keep pouring warm water into the mould to force a harvest; it refreezes where you cannot see it.

Frequently Asked Questions

Does the water filter really affect ice production?: Yes, more than anything else in the path. A filter past its life restricts flow enough to halve the fill, and a badly seated one leaves air in the line.
The ice tastes stale. Is that a fault?: No, it is usually old ice in the bin absorbing odours, or a filter past its change interval. Empty the bin and change the filter before looking further.
Ice stopped right after I changed the filter. Coincidence?: Almost certainly not. Either the filter is not fully seated or the line still has air in it. Reseat it and run several litres through the dispenser.
Why is there a sheet of ice on the freezer floor?: The fill tube is icing and overshooting the mould. Clear it with warm water, but treat it as a sign that the fill is slow for another reason.
Can I just switch the icemaker off and use trays?: You can, and it is a sensible interim if the fault is in the icemaker itself. Leave the water supply shut too, so a slow leak does not run unnoticed.

Need this fixed for good?

Can't fix it yourself? Our vetted technicians are ready to help.

Book a Free Diagnostic Visit

Same-day service • 90-day warranty • Free diagnostic visit

Call NowAvailable 24/7 — call or textBook Online

Need Brand=Bangson|Family=Bangson-Refrigerator-Usbsr|Appliance=Refrigerator|Symptom=Ice-Production Repair?

(415) 795-7300Available 24/7 — call or textBook Free Diagnosis

Back to Blog

Brand=Bangson|Family=Bangson-Refrigerator-Usbsr|Appliance=Refrigerator|Symptom=Ice-Production8 min read

Bangson USBSR Refrigerator: Ice Maker Fault

Sarah Chen·Lead Appliance Repair Technician

2026-09-23·8 min read·EPA 608 Universal

Table of Contents

The short answer

What you observe on these models

One block of fused ice instead of cubes — Slow production with a long dwell, or repeated partial melting, which points at freezer temperature rather than at water.
A leak or an ice sheet at the back of the freezer floor — The fill tube is icing and overshooting the mould, which will keep happening until the tube is cleared and the cause of the slow fill found.
Production stopped after a filter change — The filter is not seated, or the air in the line has not been purged, and either will starve the mould.
Ice tastes or smells wrong but production is normal — A filter past its life or a bin that has been holding old ice — a water-quality issue rather than a mechanical one.
NEAR MISS — no ice and the freezer is not properly cold — Then the cooling fault is the real page; the icemaker is simply the first thing to notice it.

Causes, most likely first on the USBSR line

Clogged or badly seated water filter — The leading cause on this platform. It ranks high because filters are changed on a schedule that most households do not keep, and the symptom arrives gradually.
Water supply shut, restricted or never connected — Close behind it. The supply valve behind or under the appliance gets closed during other work and not reopened, and nothing downstream can work without it.
Frozen fill tube or a fill valve that will not open — Third in order, and the one most often missed. A fill valve with a blocked screen buzzes and passes nothing, which sounds exactly like a valve doing its job.

Check in this order, and why

Change or reseat the water filter — Run several litres through the dispenser afterwards to purge the air. A filter past its life restricts flow long before it blocks it.
Find the supply valve and confirm it is open — It is behind the appliance or under the sink. Close and reopen it fully, then listen for a fill on the next cycle before assuming anything about the machine.
Look at the fill tube where it enters the mould — Clear any ice with warm water rather than a tool, then watch the next fill. A tube that re-ices within days means the fill is slow for another reason.

Before you open anything

Safety

Models in the USBSR family

Reference

Model number	Family key
US-BSR-001	bangson:refrigerator:usbsr
US-BSR-002	bangson:refrigerator:usbsr
US-BSR-003	bangson:refrigerator:usbsr
US-BSR-004	bangson:refrigerator:usbsr
US-BSR-005	bangson:refrigerator:usbsr
US-BSR-006	bangson:refrigerator:usbsr
US-BSR-007	bangson:refrigerator:usbsr
US-BSR-007-1	bangson:refrigerator:usbsr
US-BSR-007-2	bangson:refrigerator:usbsr
US-BSR-007-3	bangson:refrigerator:usbsr
US-BSR-0075	bangson:refrigerator:usbsr
US-BSR-00753	bangson:refrigerator:usbsr
US-BSR-00754	bangson:refrigerator:usbsr
US-BSR-00755	bangson:refrigerator:usbsr
US-BSR-00756	bangson:refrigerator:usbsr
US-BSR-0075SL	bangson:refrigerator:usbsr
US-BSR-007A	bangson:refrigerator:usbsr
US-BSR-008	bangson:refrigerator:usbsr
US-BSR-008-1	bangson:refrigerator:usbsr
US-BSR-008-2	bangson:refrigerator:usbsr
US-BSR-008-3	bangson:refrigerator:usbsr
US-BSR-008A	bangson:refrigerator:usbsr
US-BSR-009	bangson:refrigerator:usbsr
US-BSR-017	bangson:refrigerator:usbsr
US-BSR-017-2	bangson:refrigerator:usbsr
US-BSR-0176	bangson:refrigerator:usbsr
US-BSR-0178	bangson:refrigerator:usbsr
US-BSR-018	bangson:refrigerator:usbsr
US-BSR-019	bangson:refrigerator:usbsr
US-BSR-019-2	bangson:refrigerator:usbsr
US-BSR-0196	bangson:refrigerator:usbsr
US-BSR-0198	bangson:refrigerator:usbsr
US-BSR-026	bangson:refrigerator:usbsr
US-BSR-028	bangson:refrigerator:usbsr
US-BSR-028-2	bangson:refrigerator:usbsr
US-BSR-028WH	bangson:refrigerator:usbsr
US-BSR-036	bangson:refrigerator:usbsr
US-BSR-038	bangson:refrigerator:usbsr
US-BSR-038WH	bangson:refrigerator:usbsr
US-BSR-100	bangson:refrigerator:usbsr
US-BSR-100-1	bangson:refrigerator:usbsr
US-BSR-100-2	bangson:refrigerator:usbsr
US-BSR-100-3	bangson:refrigerator:usbsr
US-BSR-100A	bangson:refrigerator:usbsr
US-BSR-101	bangson:refrigerator:usbsr
US-BSR-101-1	bangson:refrigerator:usbsr
US-BSR-101-2	bangson:refrigerator:usbsr
US-BSR-101-3	bangson:refrigerator:usbsr
US-BSR-101A	bangson:refrigerator:usbsr
US-BSR-102	bangson:refrigerator:usbsr
US-BSR-102-2	bangson:refrigerator:usbsr
US-BSR-102A	bangson:refrigerator:usbsr
US-BSR-103	bangson:refrigerator:usbsr
US-BSR-104	bangson:refrigerator:usbsr
US-BSR-105	bangson:refrigerator:usbsr
US-BSR-106	bangson:refrigerator:usbsr
US-BSR-107	bangson:refrigerator:usbsr
US-BSR-108	bangson:refrigerator:usbsr
US-BSR-109	bangson:refrigerator:usbsr
US-BSR-200	bangson:refrigerator:usbsr
US-BSR-200-1	bangson:refrigerator:usbsr
US-BSR-200-2	bangson:refrigerator:usbsr
US-BSR-200RE	bangson:refrigerator:usbsr
US-BSR-200WH	bangson:refrigerator:usbsr
US-BSR-200WH-1	bangson:refrigerator:usbsr
US-BSR-201	bangson:refrigerator:usbsr
US-BSR-203	bangson:refrigerator:usbsr
US-BSR-204	bangson:refrigerator:usbsr
US-BSR-205	bangson:refrigerator:usbsr
US-BSR-207	bangson:refrigerator:usbsr
US-BSR-300	bangson:refrigerator:usbsr
US-BSR-300-1	bangson:refrigerator:usbsr
US-BSR-300-2	bangson:refrigerator:usbsr
US-BSR-300-3	bangson:refrigerator:usbsr
US-BSR-300A	bangson:refrigerator:usbsr
US-BSR-301	bangson:refrigerator:usbsr
US-BSR-301-1	bangson:refrigerator:usbsr
US-BSR-301-2	bangson:refrigerator:usbsr
US-BSR-301-3	bangson:refrigerator:usbsr
US-BSR-301A	bangson:refrigerator:usbsr
US-BSR-302	bangson:refrigerator:usbsr
US-BSR-303	bangson:refrigerator:usbsr
US-BSR-304	bangson:refrigerator:usbsr
US-BSR-305	bangson:refrigerator:usbsr
US-BSR-306	bangson:refrigerator:usbsr
US-BSR-307	bangson:refrigerator:usbsr
US-BSR-308	bangson:refrigerator:usbsr
US-BSR-309	bangson:refrigerator:usbsr
US-BSR-310	bangson:refrigerator:usbsr
US-BSR-311	bangson:refrigerator:usbsr
US-BSR-600	bangson:refrigerator:usbsr
US-BSR-601	bangson:refrigerator:usbsr
US-BSR-602	bangson:refrigerator:usbsr
US-BSR-603	bangson:refrigerator:usbsr
US-BSR-610	bangson:refrigerator:usbsr
US-BSR-610VX	bangson:refrigerator:usbsr
US-BSR-610VXRE	bangson:refrigerator:usbsr
US-BSR-610VXWH	bangson:refrigerator:usbsr
US-BSR-611	bangson:refrigerator:usbsr
US-BSR-612	bangson:refrigerator:usbsr
US-BSR-613	bangson:refrigerator:usbsr
US-BSR-620	bangson:refrigerator:usbsr
US-BSR-620VX	bangson:refrigerator:usbsr
US-BSR-620VXRE	bangson:refrigerator:usbsr
US-BSR-620VXWH	bangson:refrigerator:usbsr
US-BSR-621	bangson:refrigerator:usbsr
US-BSR-625VX	bangson:refrigerator:usbsr
US-BSR-628VX	bangson:refrigerator:usbsr

When to call a technician

Frequently Asked Questions

Does the water filter really affect ice production?: Yes, more than anything else in the path. A filter past its life restricts flow enough to halve the fill, and a badly seated one leaves air in the line.
The ice tastes stale. Is that a fault?: No, it is usually old ice in the bin absorbing odours, or a filter past its change interval. Empty the bin and change the filter before looking further.
Ice stopped right after I changed the filter. Coincidence?: Almost certainly not. Either the filter is not fully seated or the line still has air in it. Reseat it and run several litres through the dispenser.
Why is there a sheet of ice on the freezer floor?: The fill tube is icing and overshooting the mould. Clear it with warm water, but treat it as a sign that the fill is slow for another reason.
Can I just switch the icemaker off and use trays?: You can, and it is a sensible interim if the fault is in the icemaker itself. Leave the water supply shut too, so a slow leak does not run unnoticed.

Need this fixed for good?

Can't fix it yourself? Our vetted technicians are ready to help.

Book a Free Diagnostic Visit

Same-day service • 90-day warranty • Free diagnostic visit

Call NowAvailable 24/7 — call or textBook Online

Need Brand=Bangson|Family=Bangson-Refrigerator-Usbsr|Appliance=Refrigerator|Symptom=Ice-Production Repair?

(415) 795-7300Available 24/7 — call or textBook Free Diagnosis

Bangson USBSR Refrigerator: Ice Maker Fault

The short answer

What you observe on these models

Causes, most likely first on the USBSR line

Check in this order, and why

Before you open anything

Models in the USBSR family

When to call a technician

Other problems covered for this family

Frequently Asked Questions

Need this fixed for good?

Bangson USBSR Refrigerator: Ice Maker Fault

The short answer

What you observe on these models

Causes, most likely first on the USBSR line

Check in this order, and why

Before you open anything

Models in the USBSR family

When to call a technician

Other problems covered for this family

Frequently Asked Questions

Need this fixed for good?

Bangson USBSR Refrigerator: Ice Maker Fault

The short answer

What you observe on these models

Causes, most likely first on the USBSR line

Check in this order, and why

Before you open anything

Models in the USBSR family

When to call a technician

Other problems covered for this family

Related

Frequently Asked Questions

Need this fixed for good?

Bangson USBSR Refrigerator: Ice Maker Fault

The short answer

What you observe on these models

Causes, most likely first on the USBSR line

Check in this order, and why

Before you open anything

Models in the USBSR family

When to call a technician

Other problems covered for this family

Related

Frequently Asked Questions

Need this fixed for good?