What this usually is
This fault reads the same on every make, but it does not rank the same. On the H models it is usually a pump filter or coin trap packed solid. The models here are one machine in several finishes rather than several machines, so the design-inherent causes rank first and the installation causes fall back.
What the owner actually sees
- The drum is full of water at the end of the cycle — Clothes soaking, machine silent, nothing having happened.
- The machine drains but takes far longer than it used to — A partial blockage rather than a complete one, and it will finish becoming complete.
- You can hear the pump run and nothing moves — Which is different from a pump you cannot hear at all.
- NEAR MISS — water on the floor rather than in the drum — That is a leak, and it is covered on the leak page for this appliance.
What it usually turns out to be, in order on the H line
- A pump filter or coin trap packed solid — Ranked first here — it is where everything the drum lets through ends up, and it is the one part of the drain circuit an owner can open.
- A non-return ball stuck in its seat — Second here — it is uncommon and because the checks it shares a panel with are made anyway.
- A blocked standpipe or trap in the house — Third here — nothing on the machine is wrong, and the sink beside it usually tells you so.
- Body: These are finish variants of a single build, so a fault found on one of them will be found on the rest, and the order reflects that rather than hedging. Concretely, a non-return ball stuck in its seat outranks a blocked standpipe or trap in the house here, and that is the difference worth reading for.
What to look at first, second, third
- Open the filter door at the bottom front and empty the trap — Do it with a tray and towels down and the taps shut. What comes out usually answers the question on its own.
- Leave this to the filter inspection — The ball sits in the same housing, so it is looked at when the trap is out rather than as a separate job.
- Run the nearest sink and watch how it clears — A sink that gurgles or backs up shares the fault, and the machine is not the problem.
- Body: These are finish variants of one machine, so access is identical across the line and the order below is purely about likelihood rather than about what is easiest to reach. Work them in order: each one clears the cause it sits beside, and the next is only worth doing once the one before it is clean.
Switch it off first
Safety
Unplug the appliance or switch off its breaker before removing any panel — a capacitor can hold a charge after the power is off. Shut both taps and lay towels and a shallow tray before opening a pump filter: a stalled machine may hold a full drum, and it comes out faster than a bowl will take. Do not force a locked door with water behind it, and keep the floor dry while the machine is plugged in.
Models in the H family — Every model this page covers, exactly as the model line is recorded. Nothing outside this table is a model number, and nothing on this page claims to cover a model that is not in it.
Reference| Model number | Family key |
|---|---|
| H18vD740(3B) | amana:washer:h |
| H18vD741(3B) | amana:washer:h |
| H18vD742(3B) | amana:washer:h |
| H18vD743(3B) | amana:washer:h |
| H18vD744(3B) | amana:washer:h |
| H18vD745(3B) | amana:washer:h |
| H18vD746(3B) | amana:washer:h |
Where owner work stops
Call when the filter is clear, the hose run is straight, the standpipe drains and the machine still will not empty — at that point the pump or the sump hose is the answer, and both need the machine opened. Call at once if water is reaching a socket or an extension lead. Only the first checks above are owner work; the rest need the appliance opened.
Related pages at this level
- Amana H washer — a noise or a walk that is new: what changes on this model line
- Amana H washer — a cycle that stalls or will not finish: what changes on this model line
- Amana H washer — water on the floor: what changes on this model line
- Amana H washer — a machine that will not start: what changes on this model line
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
