The short answer for the BC models
On the Advanics BC refrigerator models, an ice supply that has stopped or gone wrong still leads to the same place as the brand-generic article: whether the cabinet has an automatic ice maker at all. What changes here is what sits behind it — there is no automatic ice maker to fail comes up to second, because this family is one model rather than a range, so the ranking can be specific where a brand-wide one has to hedge.
What you observe on these models
- The cubes have fused into one solid block in the bin — They melted slightly and refroze, which means the compartment is drifting warm and then recovering.
- Ice tastes or smells of the freezer — Old ice picks up whatever else is in the compartment; that is a storage problem, not a production one.
- There is a slab of ice under the ice mould — An overfill or a slow drip has frozen where it landed.
- NEAR MISS — there is water on the floor as well as no ice — A supply fitting that is leaking is a water-leak page problem first.
Causes, most likely first on the BC family
- Whether the cabinet has an automatic ice maker at all — A great many compact cabinets freeze ice in a tray inside a small freezer compartment that shares its air with the fresh-food side. Ranked first on the BC models.
- There is no automatic ice maker to fail — Many compact cabinets make ice in a tray in a small freezer compartment. Second.
- The fill path is restricted or frozen — A kinked line, a closed valve, a clogged filter or a fill tube with a plug of ice in it all give the same result: too little water or none. Third.
- The fill valve itself — A valve that no longer opens, or one that no longer closes and so overfills. Last, and that is the point of the order.
- Body: The spine for the BC family records a single model code, so there is no variation inside this family to hedge against: what is written here applies to the whole of it. Where this departs from the brand-generic ordering: the cause that moves up to second on these models is this one — there is no automatic ice maker to fail — while the brand-generic lead keeps the top.
Check in this order on the BC models, and why
- Measure the freezer temperature with a thermometer, not by feel — First: A freezer holds food safely at 0 degrees Fahrenheit, which is minus 18 degrees Celsius, or below, and an ice maker needs that too.
- Look at the shut-off arm and the on switch — Second: The temperature reading takes hours to set up and this takes seconds, so do it while the thermometer sits.
- Look into the mould and the chute for a plug of ice — Third: A visible plug tells you the fill overshot or the harvest failed, and that separates the supply half of the list from the module half.
Before you open anything
Safety
Nothing comes off this cabinet until it is unplugged or its breaker is off — the capacitor holds a charge past the switch and the fan has no warning before it starts. The sealed side is licensed work, not owner work. Deal with the food first: a refrigerator holds it safely at 40 degrees Fahrenheit, which is 4 degrees Celsius, or below, and a freezer at 0 degrees Fahrenheit.
Models covered by the BC family
Reference| Model number | Family key |
|---|---|
| BC-28F | advanics:refrigerator:bc |
When to call a technician
Call once the freezer is measurably cold enough, the arm is down, the line is clear and the bin is empty and there is still no ice — at that point the fault is in the module, the mould heater or the fill valve, all of which need a meter behind a panel. Call sooner if you find water dripping from the supply fitting, because a slow leak behind a cabinet damages the floor long before anybody notices it. On the BC models the line sits where the check stops being one you can make from outside the cabinet. On a unit this small the labour is most of the bill, so get the cause named before agreeing to anything — the difference between the cheap causes and the expensive one decides whether the repair is worth doing at all.
Other symptoms covered for the BC family
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