Cooling off / demo mode

This is not an error — the refrigerator is in "Cooling Off" (shop demo) mode, where the display and lights work but the compressor does not run
To exit demo mode on most Samsung models: press and hold the Energy Saver and Power Freeze buttons simultaneously for 3-5 seconds until you hear a chime
On newer Touch models (2020+): press and hold the Freezer and Fridge temperature buttons simultaneously for 5 seconds
If button combinations do not work, unplug the refrigerator, wait 2 minutes, then plug in while holding the Energy Saver button — release after 5 seconds
Pro Diagnostic Tip
Demo mode is commonly activated during installation when the installer tests the display, or by children pressing button combinations. Samsung demo mode disables all cooling while keeping lights and display active — food will spoil if not caught quickly.
Repair Difficulty
Easy — DIY FriendlyEstimated Repair Cost
$0–$0
Parts + labor. Free diagnosis with repair.
Refrigerant gauges ($200+), vacuum pump ($250), leak detector ($150), and EPA-certified recovery equipment. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Here's what a professional technician does to resolve this issue:
Press and hold Energy Saver + Power Freeze for 3 seconds
This repair requires specialized refrigerant handling equipment, EPA certification, and precise temperature diagnostics. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
Refrigerant (R-134a/R-600a) requires EPA certification to handle. Improper discharge is a federal violation and health hazard. Our techs are licensed and insured — let them handle the risk.
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Don't let error code OF OF disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Samsung error code OF OF indicates: Cooling off / demo mode. This is a low-severity issue affecting your refrigerator.
This is not an error — the refrigerator is in "Cooling Off" (shop demo) mode, where the display and lights work but the compressor does not run Then, To exit demo mode on most Samsung models: press and hold the Energy Saver and Power Freeze buttons simultaneously for 3-5 seconds until you hear a chime Then, On newer Touch models (2020+): press and hold the Freezer and Fridge temperature buttons simultaneously for 5 seconds There are 1 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
Besides the error code on the display, common signs include: Display shows "OF OF" or "O FF"; Interior lights work but unit is not cold; Compressor never runs. If you notice any of these symptoms, check your refrigerator's display panel for error code OF OF.
Repair costs for Samsung OF OF typically range from $0 to $0 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.