Drain pump failure

Remove and clean the drain filter at the bottom of the tub
Check sump area for debris — glass shards and food labels are common culprits
Listen during drain: hum = blockage in impeller, silence = motor failure
If connected to garbage disposal, verify the knockout plug was removed during installation
Pro Diagnostic Tip
Bay Area hard water deposits accumulate in the drain pump housing. Descale with citric acid cycle before replacing the pump.
Repair Difficulty
Moderate — Some Experience NeededEstimated Repair Cost
$100–$225
Parts + labor. Free diagnosis with repair.
Parts That May Need Replacement
Bearing puller set ($120), drum spider wrench ($85), multimeter ($85), and diagnostic software. Our technician arrives with $15K+ in professional tools — your diagnostic is free.
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Here's what a professional technician does to resolve this issue:
Clean filter and check for blockage
This repair requires bearing pullers, drum spider wrenches, and diagnostic software for control board calibration. Most homeowners find it safer and more cost-effective to have a licensed technician handle it.
High-voltage components and pressurized water lines create flood and shock risk. A single loose fitting can cause thousands in water damage. Our techs are licensed and insured — let them handle the risk.
Licensed & Insured · 90-Day Warranty · Same-Day Service
Don't let error code C3 disrupt your day. A professional diagnosis takes about 30 minutes — and it's free when you proceed with the repair.
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Hotpoint error code C3 indicates: Drain pump failure. This is a medium-severity issue affecting your dishwasher.
Remove and clean the drain filter at the bottom of the tub Then, Check sump area for debris — glass shards and food labels are common culprits Then, Listen during drain: hum = blockage in impeller, silence = motor failure There are 1 more steps — see the full troubleshooting guide above. If these steps don't resolve the error, contact a professional.
Besides the error code on the display, common signs include: Standing water in tub after cycle; Gurgling sounds during drain; Dishes still dirty from backed-up water. If you notice any of these symptoms, check your dishwasher's display panel for error code C3.
Repair costs for Hotpoint C3 typically range from $100 to $225 depending on the specific cause and parts needed. EasyBear offers free diagnosis when you proceed with the repair. Call (415) 795-7300 for a same-day appointment.