The short answer
A Westbend that has started making a noise is most often the condenser fan blade hitting debris. Several of the sounds a fridge makes are simply what a fridge sounds like, and the list below separates them. The checks below need no tools beyond a torch, and the page stops at the panel.
What you are looking at
- A scraping or ticking that comes and goes — Usually a fan blade meeting something that was not there last week.
- The whole cabinet hums and the floor buzzes with it — The cabinet is passing vibration into the structure it stands on.
- NEAR MISS: a loud crack once or twice a day — Plastic liners expand and contract with the defrost cycle. That is normal and needs nothing.
What it usually turns out to be, in order
- The condenser fan blade hitting debris — The fan behind the kick plate lives in the dustiest part of the machine. A stray wrapper, a build-up of lint or a bent blade gives a rattle or a buzz from low at the back. It leads the list on a Westbend refrigerator because it sits at floor level behind an open grille, which is exactly where debris collects.
- The evaporator fan blade catching ice, or its bearing worn — The fan behind the freezer rear panel runs almost continuously. Second on this unit, because it runs more hours than anything else in the cabinet, and it is the only motor whose noise changes when you open a door.
- A cabinet out of level or touching something — A fridge standing on three feet, or with a corner against a wall unit, turns the normal compressor hum into a buzz you can hear in the next room. Third: it is the cause with no fault in it at all, which is why it is worth ruling out before spending anything.
- A failing compressor knocking under load — Worn internal mounts give a deep knock as the compressor starts, and a rising rumble as it runs. Last, and that is the point of this order: it is the least likely cause and the most expensive, so every cheap cause above it is ruled out first on purpose.
What to check first, second, third
- Unplug the unit and look at the condenser fan behind the kick plate — Debris is visible at a glance with a torch.
- Open the freezer and press the door switch in, then listen — A noise that starts and stops with the switch is on that fan, and nothing else is.
- Press down on each corner in turn and listen for the noise to change — A noise that changes when you lean on the cabinet is a mounting noise.
What an owner can safely check
- Unplug the unit, remove the kick plate and clear anything around the condenser fan — Turn the blade by hand: it should spin freely and not wobble.
Tools: a torch, a vacuumAbout 25 min
- Hold the freezer door switch in and listen at the rear panel — If the noise follows the switch, you have located it without removing anything.
About 5 min
- STOP HERE if the fault is on the sealed system — Refrigerant is licensed work and the tools for it are not owner tools.
Before you open anything
Safety
Switch the refrigerator off at its breaker, or unplug it, before any panel or kick plate comes off. A capacitor can hold a charge after the power is off, and the compressor circuit is live the whole time the unit is plugged in. Leave the door switches exactly as they are: they cut the fan on purpose. Nothing on the sealed system is owner work, because refrigerant is licensed work.
Where an owner check ends
Call once the fans, the pan and the levelling are all ruled out and the noise is still there, because what is left is the sealed system or the start circuit. Call sooner if the compressor tries to start and gives up, if the noise comes with a warm cabinet, or if the unit trips a breaker.
Where to go next in this class
Scope of this page, and where to go for more
This page covers the Westbend refrigerator as a class, not one family or model line. Where a family- or model-specific page exists it is linked here. Deliberately not here: fan part numbers, compressor mount specifications and any panel removal sequence, all of which differ by family and belong on the page for that family.
Links: - [Why a Westbend refrigerator is leaking water](/blog/westbend-refrigerator-water-leak) - [Why a Westbend washing machine will not start](/blog/westbend-washer-wont-start) - [Vitara refrigerator noise: which sounds matter and which do not](/blog/vitara-refrigerator-abnormal-noise)
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.