The short answer
The brand’s guidance for E1 on a Jenn-Air refrigerator is a reset rather than a named part: power the unit down at the breaker, or unplug it, for one minute, then restore power. If the code stays away and the cabinet holds temperature, keep using it; if the code returns, the control is reporting a fault that needs diagnosis.
Error codes
Reference| Code | Meaning |
|---|---|
| E1 Error Code | Power unit down by turning off the circuit breaker(s) or unplugging the unit for one (1) minute. |
What the refrigerator does with the code showing
- The code shows on the dispenser or control display — Often after an outage, a surge or a tripped breaker elsewhere in the house.
- The controls stop responding — A control that has lost its place may ignore the keys.
- Temperature readings look wrong or stuck — The control may be showing stale values.
- NEAR MISS: the cabinet is warm and the compressor is silent — That is a cooling failure, not a reset code; check the plug and breaker, then call.
Likely causes, in order
- Control confused by a power event — The most common cause, and the one the reset is for: a surge, brownout or brief outage leaves the control in a state it cannot leave on its own.
- A control fault that keeps returning — Second: if the code comes back after every reset, the control or something it monitors is failing.
- Supply trouble at the outlet — Third: a loose plug, a worn outlet or a circuit that dips when another appliance starts gives the control a dirty supply.
Where to start, and what comes next
- Do the documented one-minute power-down — Breaker off or plug out; it is the brand’s own step for this code.
- Watch the display and temperatures afterwards — The code should stay away and the cabinet should hold its normal cold.
- Check the plug and outlet — A loose plug or a worn outlet gives the control a poor supply.
- Note any return — When it came back and what was happening; a return means a real fault.
What you can safely do
- One-minute power-down — Switch off the breaker or unplug the refrigerator, wait one full minute, then restore power.
About 2 min
- Temperature check — Put an appliance thermometer in a glass of water on a middle shelf and read it after a few hours.
Tools: appliance thermometerAbout 5 min
- Plug check — If the plug is reachable without moving the unit, make sure it is fully seated and the cord is not crushed.
Tools: flashlightAbout 5 min
- STOP here if the next check needs a panel off — Anything behind a panel is a power-off technician job, and the tests that follow it are made on live circuits.
Power off before any panel
Safety
Unplug the appliance or switch off its breaker before removing any panel. A capacitor can hold a charge after the power is off. A refrigerator is top-heavy: pulling it out is a two-person job, with the water line’s slack checked first. Do not pull a built-in refrigerator out of its opening to reach the plug; use the breaker instead.
The point to call
Call when the code returns after the one-minute power-down, or straight away if the cabinet is warming whatever the display says. A control that needs repeated resets has a fault the reset cannot reach, and a refrigerator losing temperature is food at risk.
Other Jenn-Air refrigerator codes close to this one
Which models this reading covers
Generalized information for Jenn-Air refrigerators with an electronic control and display. It is not a reading for Jenn-Air refrigerators without a display, which show no codes, Jenn-Air wine and beverage units, or sister brands on the same platform, whose lists can read differently. The details that change inside the line, such as wiring colours, part numbers and connector locations, belong on model pages, and none is published for E1 yet.
All Jenn-Air refrigerator codes
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
