The short answer
What the manufacturer documents against E93 is the fix, not the fault: cut power at the breaker for a minute and restore it. The code is recorded as a communication or supply glitch the board recorded and held, which is why no component is named. If it comes back after a proper power-down, it is no longer transient and the next step is a technician rather than another reset.
Error codes
Reference| Code | Meaning |
|---|---|
| E93 | Power unit down by turning off the circuit breaker(s) for one (1) minute. |
What you observe, and what to record
- The code appears and the display stops responding usefully — A latched state holds until power is removed, which is what the documented remedy is for.
- Whether the ${A} still does everything else it should — What still works narrows the search as effectively as what does not, and it is the question a technician asks first.
- Whether the code clears when power is removed — Cut the supply for a minute and watch. A code that clears and stays away behaves completely differently from one that returns within a cycle, and nobody but you can observe the difference.
Causes, most likely first on this cooktop
- A one-off event the control could not recover from — First, because a documented reset is the manufacturer saying as much in the clearest way available.
- Power quality at the circuit the appliance is on — Second: a shared circuit with a heavy motor load on it produces repeat events that look like an appliance fault and are not.
- Connections that have relaxed with thermal cycling — Third: the commonest physical cause of an intermittent code in an appliance that gets hot.
Check in this order, and why
- Do the reset properly, at the breaker — Cutting power at the breaker is not the same as switching the appliance off at its panel, and only the first removes power from the board.
- Count how long it stays away — Minutes, days or weeks — that interval is the most useful thing an owner can record.
- Note what else is on the circuit — A repeat code on a circuit shared with a heavy motor load is worth mentioning.
What an owner can safely check
- Switch the breaker off for about a minute — switch the cooktop off at its breaker. A minute is long enough for the boards to lose their stored state.
About 5 min
- Check whether the appliance is still in warranty — Worth two minutes before anyone is paid: the purchase date and the model number decide it, and some components carry longer cover than the appliance.
About 10 min
- Wipe the control area with a barely damp cloth and dry it — Never sprayed cleaner, which runs into the seams. A damp panel produces faults that look electrical and are not.
Tools: microfibre clothAbout 10 min
- STOP HERE — do not reset repeatedly — Cycling power at a fault that keeps returning tells you nothing new and stresses the supply side.
Before you open anything
Safety
Unplug the appliance or switch off its breaker before removing any panel — a capacitor can hold a charge after the power is off. Do not pour water onto hot glass to cool it and do not work on a top that is still warm: thermal shock cracks a ceramic surface, and a cracked top takes the whole appliance out of service.
When to call a technician
Call once the code returns after a proper breaker reset, and call rather than repeat the cycle if it now returns within minutes. A technician will want the interval between returns, what else shares the circuit, and what the cooktop was doing each time — collect those and the visit is much shorter.
Nearest Jenn-Air cooktop codes
What this page does not cover
This page reads E93 for Jenn-Air cooktops in general, from the manufacturer's shared code index. A code can be documented differently for one family, so where a model-line page exists for your unit it is the more specific answer and is linked below. Not here: wiring colours, connector positions and part numbers, which differ by family.
Links: - [Jenn Air Cooktop Error Codes](/blog/jenn-air-cooktop-error-codes)
Where to go next
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
