The short answer
Most Contoure washer noise is a loose object, a load or an installation rather than a failing component, and the stage of the cycle tells you which. On this class the usual cause is the machine touching a wall, a pipe or the joinery, with a machine out of level, walking under spin next to rule out.
What you actually observe
- The noise fills the whole coach rather than coming from the machine — Joinery couples everything to everything else.
- A rattle that comes from the drum when it is turned by hand — An object rather than a component, and the cheapest fault on this page.
- NEAR MISS: the noise comes with water on the floor — A leak changes the order of work and the leak page covers it.
The causes, most likely first on this brand
- The machine touching a wall, a pipe or the joinery — A cabinet resting against anything at all passes its vibration straight into it, so a contact point makes an ordinary machine sound broken. Ranked first on a Contoure unit: a coach machine is screwed into joinery on every side, so its ordinary vibration becomes the whole cabin's problem.
- A machine out of level, walking under spin — A washer that is not sitting on all four feet lifts and drops on every spin, and the bang it makes travels through the floor into the rest of the house. Ranked second here: a coach is never level twice and the machine notices every time.
- An unbalanced load thumping through the spin — Ranked third here: a small drum on a moving vehicle goes out of balance easily.
- Coins, buttons or underwire loose in the drum or the pump — Ranked fourth here: last, and still worth turning the drum by hand to rule out.
Check in this order, and why this order
- Look for shiny rub marks where the machine meets anything around it — A rub mark is a contact point and it is visible without moving anything.
- Push each top corner in turn with the machine empty and see which way it rocks — A machine that rocks under a hand will rock far harder under a spin.
- Open the machine and look at how the load is sitting — One heavy item on its own is the classic version of this.
What an owner can safely check
- Pull the machine clear of every surface and leave a finger's gap all round — Also check the fill and drain hoses are not pressed against the cabinet.
About 15 min
- Level the machine on its feet and lock the lock-nuts, then check it again loaded — A spirit level front to back and side to side is the whole job.
Tools: spirit level, spannerAbout 25 min
- STOP HERE if the next step needs a meter on live terminals or a panel off — That is where an owner check ends and a service call begins.
Before you open anything
Safety
Unplug the machine or switch off its breaker before reaching into a drum, a pump housing or behind a panel: the drum and the impeller can both turn under power. Never defeat a lid or door interlock to watch the drum spin. A washer is heavy and awkward, so get help to move it rather than walking it on a corner.
When to call a technician
Call once the load, the level and the drum are all clean and the noise is a rumble that rises with the spin speed, because a bearing or a suspension rod means the machine largely dismantled. Call sooner if the drum has visible play or the machine moves violently enough to pull at its hoses. Bear in mind when you decide that an RV appliance is serviced by RV dealers rather than by household appliance technicians, and the warranty usually runs through the dealer who sold the coach.
Nearest pages of this class
What this page does not cover
This page covers the Contoure washer as a class, not one family or model line. Bearing types, suspension hardware and drive arrangements all change from build to build and are deliberately not here. Where a family or model page exists for your machine, it is the more specific answer and the one to read first.
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
