What you are actually seeing
- Water in the drum itself
- Water under a ventless or condensing dryer
- Water under a vented dryer
- Not this fault: Water with a damp wall behind the machine
Ranked causes on a Contoure dryer
- The washer next to it is the actual source — Ranked here because: an RV is level only when someone levels it, and several of these appliances will not work correctly out of level
- Duct sloping back toward the machine — Ranked here because: a coach installation is tighter than any domestic one and the venting and clearance shortcuts taken during the build show up as faults later
- Machine not level so condensate collects wrongly — Ranked here because: a few hundred miles of road vibration loosens connections, fasteners and plumbing joints that would never move in a house
- Condensate tank, pump or hose on a ventless machine — Ranked here because: a restriction builds gradually, so performance falls off long before anything stops
- Condensation forming inside the vent duct — Ranked here because: an RV vent run is short, tightly bent and easy to crush behind the appliance
What to check, and in what order
- Level the machine on all four feet
- Dry the floor and run the washer alone, then the dryer alone, and see which produces the water
- Confirm whether the machine is vented, condensing or heat-pump
- On a ventless machine, empty the tank and check the drain hose is in place and not kinked
Steps you can safely do yourself
- Confirm whether the machine is vented, condensing or heat-pump — Tools: model plate — Estimated time: a few minutes
- On a ventless machine, empty the tank and check the drain hose is in place and not kinked — Tools: flashlight — Estimated time: about ten minutes
- Disconnect the duct at the machine and check inside it for standing water — Tools: screwdriver, flashlight — Estimated time: about twenty minutes
- Look at the outside vent hood for a missing or stuck-open flap — Tools: flashlight — Estimated time: about ten minutes
- Level the machine on all four feet — Tools: spirit level, adjustable spanner — Estimated time: about a quarter of an hour
Safety
Safety
unplug-before-service branch-circuit-15-20a
When to call a technician
the condensate pump has failed on a ventless machine the duct run needs re-routing or insulating to stop condensation the leak is plumbing in the wall behind the machines
Nearest pages
What this page does not cover
Not this fault: the family pages for the refrigeration, cooking and laundry lines Not this fault: model-specific pages once the model and serial label is read
Links: - [Common CONTOURE Dryer Problems](/blog/contoure-dryer-problems) - [Common Contoure Microwave Problems](/blog/contoure-microwave-problems) - [Common CONTOURE Refrigerator Problems](/blog/contoure-refrigerator-problems) - [CONTOURE Dryer: Abnormal Noise or Vibration](/blog/contoure-dryer-abnormal-noise)
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
