Start here
A BCD refrigerator that will not hold temperature is worth diagnosing with a thermometer before a screwdriver. A refrigerator holds food safely at 40 degrees Fahrenheit or below, and knowing how far from that you actually are decides whether this is an emergency or a weekend job.
What owners of these models report
- The machine compartment is unusually hot to stand beside — A choked condenser or a stopped condenser fan: the heat that should be leaving the coil is staying in the room and in the cabinet.
- NEAR MISS - warm only in the door bins — The door is the warmest part of any refrigerator. Move the milk to a shelf before diagnosing a fault.
- NEAR MISS - warm after a large grocery load or a long door-open — A cabinet recovering from a load is not a cabinet failing. Give it a day before deciding.
- The fresh-food compartment is warm while the freezer is still hard-frozen — Cold is being made and not delivered, which points at the duct, the damper or the evaporator fan rather than at the compressor.
- Both compartments are drifting warm together — Capacity is down across the machine: condenser, seals, charge or compressor rather than distribution.
Causes, most likely first on this family
- Condenser coil choked with dust or pet hair — Ranks high on cabinets in tight surrounds. Heat that cannot leave the coil is capacity the machine never gets back, and it degrades slowly enough to be invisible.
- Damper or duct blocked between the compartments — Specific to the split-compartment layout on this family, and it produces the cold-freezer, warm-fridge picture without any ice at all.
- Door seal deformed or a door not closing square — Common after a move or a heavy load in the door. It adds humidity and run time, and on a marginal machine it is the difference between coping and not.
- Condenser fan not running — Less common than a dirty coil but it has the same effect and a worse ending, because the compressor runs hot until something protects it.
What to check first, second, third
- Note whether the compressor is running at all — Do this before anything else if the cabinet is silent, because a silent cabinet and a running one lead to entirely different pages of the manual.
- Listen at the freezer for the evaporator fan with the door switch held closed — Separates the two leading causes before any panel comes off, which is why it is this high in the order.
- Pull the cabinet out and inspect the condenser coil — Third because it needs two people and floor space, but a choked coil explains a slow decline better than any other cause.
- Look at the rear freezer panel vents for a continuous frost sheet — Confirms the airflow blockage if the fan is running, and it needs nothing but a torch.
Before you open anything
Safety
Disconnect the plug and let the cabinet sit before you start. Warm parts inside the machine compartment stay hot long after the compressor stops, and the drier and discharge line are the two that burn.
Models in the BCD family
Reference| Model number | Family key |
|---|---|
| BCD-513WI | bourdeau:refrigerator:bcd |
The line between a fix and a call
Call when the control board is implicated. Boards are expensive, they are diagnosed by elimination rather than by inspection, and swapping one on a guess is the most common way owners spend more than the repair was worth.
Related faults on these models
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.