The short answer
A SHE dishwasher that leaves water in the tub has lost its drain path somewhere between the sump and the sink. With fifty-seven codes in the table, this family spans several build generations and a wide range of ages in service — which is why wear causes rank higher here than they do on the brand-generic page.
What you observe on these models
- Clean water standing in the sump after every cycle — Clean water means the wash finished and the drain failed at the end.
- The disposal gurgles or the sink backs up when the dishwasher drains — The restriction is on the sink side. The dishwasher is fine and the plumbing is not.
- A rattling or grinding sound during the drain step — Something hard is in the pump — glass, a fruit stone, a bone chip.
- NEAR MISS — water under the machine rather than inside it — That is a leak, not a drain fault, and it has its own page for this family.
Causes, most likely first on the SHE family
- The filter and sump are packed with soil — First on this family, because the filter is the last thing between the food and the pump and the only part of the drain path an owner can reach without a tool.
- The drain hose is kinked, trapped or has lost its high loop — A hose crushed behind the machine when it was last pushed back, or one that has slipped out of its clip under the sink, produces exactly this symptom and leaves no trace inside the machine.
- The drain pump impeller is jammed by debris — Moved up on a family whose codes cover several generations: years of glass chips and fruit stones find the impeller eventually, and the hum-without-flow symptom is its signature.
- The disposal knockout plug was never removed, or the disposal is full — Kept high on the list because it outlives the installation: a plug left in place drains nothing from day one, and a disposal packed with waste blocks the same port later in life.
- The drain pump has failed electrically, or the control is not calling it — Last, because it is the only candidate that cannot be cleared by hand and the least common of the six.
Check in this order, and why
- Run the drain or cancel function first — It forces one clean drain attempt with nothing else happening, so you can hear whether the pump runs, hums or stays silent.
- Bail the tub out and pull the filter — Scoop the standing water with a cup and a towel, then twist the filter out and look in the sump with a light.
- Free the hose where it leaves the machine — The crush point is almost always where the hose passes the cabinet wall or sits behind the machine after it was last pushed back into place.
- Look at the pump inlet with the power off — With the breaker off and the sump dry, the pump inlet under the sump screen is where a bone chip or a piece of glass lodges.
- Stop here if the pump is silent — A drain step that produces no sound at all, with a clear filter and a clear hose, is an electrical fault at the pump or the control — and that is where the owner-side list ends.
Models in the SHE family — Some codes here are pinned to a single build and the rest are patterns covering several, so match the longest entry that fits the tag inside your door frame. The fifty-seven codes fall into twenty-two leading groups, and that spread is the reason this page is written for the family rather than for one machine.
Reference| Model number | Family key |
|---|---|
| SHE2ADF** | bosch:dishwasher:she |
| SHE33T5### | bosch:dishwasher:she |
| SHE33T5*** | bosch:dishwasher:she |
| SHE3ADF** | bosch:dishwasher:she |
| SHE3AEE** | bosch:dishwasher:she |
| SHE3AEM** | bosch:dishwasher:she |
| SHE3AR5#UC | bosch:dishwasher:she |
| SHE3AR5*UC | bosch:dishwasher:she |
| SHE3AR7#UC | bosch:dishwasher:she |
| SHE3AR7*UC | bosch:dishwasher:she |
| SHE3ARB*** | bosch:dishwasher:she |
| SHE3ARF#UC | bosch:dishwasher:she |
| SHE3ARF*UC | bosch:dishwasher:she |
| SHE3ARL#UC | bosch:dishwasher:she |
| SHE3ARL*UC | bosch:dishwasher:she |
| SHE41CM** | bosch:dishwasher:she |
| SHE41D7*** | bosch:dishwasher:she |
| SHE41D75UC | bosch:dishwasher:she |
| SHE43C*** | bosch:dishwasher:she |
| SHE43C7** | bosch:dishwasher:she |
| SHE43CM** | bosch:dishwasher:she |
| SHE43DM** | bosch:dishwasher:she |
| SHE4AEH** | bosch:dishwasher:she |
| SHE4AEM** | bosch:dishwasher:she |
| SHE4AP0#UC | bosch:dishwasher:she |
| SHE4AP0*UC | bosch:dishwasher:she |
| SHE4AV5*** | bosch:dishwasher:she |
| SHE53B7*** | bosch:dishwasher:she |
| SHE53B75UC | bosch:dishwasher:she |
| SHE53C8** | bosch:dishwasher:she |
| SHE53CE** | bosch:dishwasher:she |
| SHE53T5### | bosch:dishwasher:she |
| SHE53TF### | bosch:dishwasher:she |
| SHE53TL### | bosch:dishwasher:she |
| SHE55EM** | bosch:dishwasher:she |
| SHE5AE7** | bosch:dishwasher:she |
| SHE5AE75N/01 | bosch:dishwasher:she |
| SHE5AEH** | bosch:dishwasher:she |
| SHE65T5### | bosch:dishwasher:she |
| SHE65U5### | bosch:dishwasher:she |
| SHE68T5### | bosch:dishwasher:she |
| SHE68TL### | bosch:dishwasher:she |
| SHE78CM** | bosch:dishwasher:she |
| SHE78CM5N/01 | bosch:dishwasher:she |
| SHE78D7*** | bosch:dishwasher:she |
| SHE7ER5#UC | bosch:dishwasher:she |
| SHE7PT5### | bosch:dishwasher:she |
| SHE84AWG5N | bosch:dishwasher:she |
| SHE863WF** | bosch:dishwasher:she |
| SHE878WD** | bosch:dishwasher:she |
| SHE878ZD** | bosch:dishwasher:she |
| SHE88PZ6** | bosch:dishwasher:she |
| SHE89PW5** | bosch:dishwasher:she |
| SHE89PW7** | bosch:dishwasher:she |
| SHE8PT5### | bosch:dishwasher:she |
| SHE9ER5#UC | bosch:dishwasher:she |
| SHE9PT5### | bosch:dishwasher:she |
Before you open anything
Safety
Switch the breaker off before you reach into the sump or take the toe-kick off — a capacitor can hold a charge after the power is off, and you will be working with your hands in water. Assume there is broken glass in the sump, because there usually is: use a glove and a light, not bare fingers.
When to call a technician
Call when the path is clear and the water still will not move. A clear filter, a clear hose, a working disposal and an unblocked air gap leave only the pump and the control, and both sit under the tub.
Other symptoms covered for this family
SC
Sarah Chen
Lead Appliance Repair Technician · 12 years experience
EPA 608 UniversalNASTeC Certified
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
