The short answer
This page takes the case where the cabinet is still cooling but not everywhere: one compartment holds, the other drifts. That pattern rules out most of what a total cooling failure would suggest and points instead at the air path between the two compartments. On a Bevoi refrigerator, that reordering puts a failed evaporator fan at the top.
What you are actually seeing
- The entries at the end belong to a different fault and send you elsewhere.
- The cabinet runs constantly and never falls silent, or the opposite: it is silent for hours at a stretch.
- The back wall of the freezer carries either a heavy even frost blanket or a bare dry patch where frost should be.
- The outside of the cabinet, low down or along the side, is noticeably warm.
- If instead you see this: Cooling is normal but water is pooling under the crisper — that is a drain fault.
Ranked causes on a Bevoi refrigerator
- When one compartment is still cold, the refrigeration system is demonstrably working — so the fault lies in distribution, and the ranking reorders around the air path. Settle one observable question before you use this ranking — beverage or wine duty versus food-storage duty: a glass door, wire display shelving and a dial whose range stops well above freezing mean beverage or wine duty, while a solid door with a freezer or a crisper means food-storage duty. Look at the door and the shelving.
- A failed evaporator fan — Why: The system makes cold but nothing carries it into the compartments.
- Blocked airflow inside the cabinet — Why: Packed shelves, a bag against the rear vents or a full freezer basket stop cold air reaching where the thermostat expects it, and the cabinet chases a temperature it can never read.
- A door that is not sealing — Why: A gasket that has taken a set, a door that no longer closes square, or a shelf item holding the door a hair open.
- A defrost circuit that has stopped defrosting — Why: Frost builds on the evaporator until air can no longer pass through it.
- A thermostat or sensor reading wrong — Why: The control believes the cabinet is already at temperature and stops calling for cooling.
- A condenser that cannot shed heat — Why: Dust on the coil, a fan choked with lint, or a cabinet boxed in so tightly that it re-breathes its own warm exhaust.
What to check, and why in this order
- Free checks first, then the ones that need the machine opened.
- Settle the question this page is built around first: when one compartment is right and the other is not.
- Check the free causes: clearance, airflow inside the cabinet, and whether the door is actually sealing.
- Then look at heat rejection — the condenser coil and its fan.
Checks you can safely do yourself
- Stop at the first step that would need a meter on live terminals.
- Close the door on a sheet of paper at several points around the seal and pull it out. — Number: 1 — Tools: a sheet of paper — Time: a few minutes
- Pull the cabinet forward far enough to see behind it, and check the gap to the wall and the space above. — Number: 2 — Tools: none — Time: a few minutes
- With the power off at the plug or the breaker, brush and vacuum the condenser coil and the area around its fan. — Number: 3 — Tools: vacuum with a brush attachment, soft brush — Time: under half an hour
- Restore power and listen. — Number: 4 — Tools: none — Time: a few minutes
Before you start
Safety
Unplug the appliance or switch off its breaker before removing any panel. A capacitor can hold a charge after the power is off. The sealed refrigeration circuit is not a homeowner repair: it is under pressure, it requires recovery equipment and certification to open legally, and a system that has lost its charge has a leak that has to be found first. Do not puncture tubing, do not add refrigerant, and do not run a cabinet that is tripping its breaker.
When to stop and call a technician
The line is whether the next step needs live testing, sealed-system access or a part you cannot verify. Call for the sealed system, and any glass-door unit whose fault persists after the duty question is settled, or when:
the cabinet is clean, clear, sealing and correctly ventilated and still will not hold temperature the compressor never starts, or starts and stops again within seconds, repeatedly the back of the cabinet gets hot rather than warm
What this page does not cover
Common BEVOi Refrigerator Problems (bevoi-refrigerator-problems) BEVOi Refrigerator: Not Cooling or Not Freezing (bevoi-refrigerator-cooling-failure)
This page is generalized across the Bevoi refrigerator range: it is written for the brand and the fault, not for one family or one model number. It carries no model-specific code table, wiring detail or part number, and no measured failure rate, because no measured snapshot was available here. Where a family- or model-specific page exists beneath this one, the links below go down to it.
Lead Appliance Repair Technician · 12 years experience
Experienced technician with 12 years specializing in washing machine and dryer repairs across all major brands.
